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Skills and Development
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Reflecting on Inclusive Leadership

Posted By Clore Social Leadership, 21 June 2017
Updated: 22 October 2020

We all lead such “Helter-Skelter” lifestyles sometimes you just feel that life is passing you by at an alarming rate and you never have time to just stop and reflect on what’s actually going on! Today I was temporarily brought to halt after being asked to chat to British Council’s European Diversity Team at their annual meet-up in Belfast about my leadership journey and what I considered are the traits of “Inclusive Leadership”.

When preparing for my session, and as a recent Clore Social Fellow, my first port of call was to re-look at what underpins the whole Fellowship, their Leadership Development Framework and Social Leaders’ Capabilities Framework. In principle I agree that these are all critical to being an effective leader, but what other traits are needed to be an inclusive leader?

I believe that there are eight key traits, some that overlap with Clore Social, so here are mine;


  1. Awareness: Being aware of what is going on around you is essential. But being aware of the people around you is more important. How can you lead if you are not in tune with your colleagues, partners and appreciating the diversity of thinking as well as life?
  2. Curiosity: Michael Dell stated that curiosity is the most important trait of inclusive leaders, and a few years ago I read a book by Alan Greenspan the former Head of the US Treasury who set aside one hour every day to read. I’ve tried to follow his lead by setting aside time early in the morning or at night to read, monitor websites and trawl Twitter – yes, my email inbox is overloaded with links to fascinating articles on literally everything, you never know where that next big idea can and will come from.
  3. Passion: All I have to say here is – if you’re not passionate about what you do, why do it. I’ve sat on numerous panels and listened to pitches when the presenter is just going through the motions and you just want to scream in a Jerry Maguire voice “PLEASE SHOW ME THE PASSION!” Recently I had the honor of being on the selection panel to interview the next wave of Ashoka Fellows for the UK and Ireland. One of the interviewees was an outstanding guy called Mark Swift with an unbelievable back-story who runs his own social enterprise called Wellbeing Enterprises CIC – truly inspirational and oozing passion!
  4. Courage: Without courage, you won’t be able to move forward. It’s not all about being able to take a risk, it’s also about having the courage to defend your colleagues, defending your values admitting when you’re wrong.
  5. Collaboration: Here I mean true collaboration and not “glorified cooperation” when organisations pay lip service to each other just to download information and use it for their own means. Trust me over many years of observing our esteemed third sector, and from painful personal experience, I’ve fallen for the “lets collaborate” routine only to find out a few days later that they’ve set up meetings with your partners; what I term death by a thousand cuts culture. Coming from a private sector background you know who your competitors are and you’re always on guard, in the third sector it’s more difficult to work out who your competitors are. A sad reflection on the third sector and if we want to create a truly collaborative environment we need a mix of transparency, trust and inclusive leadership.
  6. Values: Don’t think I have to say much more here, to me these are most important traits to becoming an inclusive leader: honesty, trust and a militant transparency. Enough said.
  7. Perseverance/Commitment (Never Quit): If values are the most important trait of a highly inclusive leader then perseverance comes a close second. Highly inclusive leaders are fully committed to diversity and inclusion because they align their values to their objectives and persevere no matter what. But like values, perseverance comes from the core - as a boy from the country and a family steeped in traditional farming values, the foundation blocks to everything I do are honesty and integrity, passed down by my parents and grandparents, and with that a determination to not quit come what may. In the world that many of us live in working in social enterprise and social innovation, quitting is not option. As Douglas McArthur once said, “Age wrinkles the body, quitting wrinkles the soul.”
  8. Authenticity: Along the same lines as passion, if you can’t be yourself and come across as authentic, other people will see through you.


So, thank-you British Council for allowing me to reflect on inclusive leadership and tell my story. On a final action point, never stop learning and set aside that one hour a day to take a breath, find new interesting articles to read and as Clore Social taught me, know yourself, be yourself and look after yourself.

Tags:  casestudy  change  collaboration  fellow  fellowship  future  skills  team  tips 

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Changing places

Posted By Clore Social Leadership, 25 April 2017
Updated: 22 October 2020

Have you played the word game Bananagrams? Seek it out if not – it’s excellent. If you have, you might know that the best way to form good words yourself is to have a quick look at other players’ jumbled-up letters. There’s something about observing someone else’s game for a bit that ‘re-sets’ your perspective and clarifies your own moves.

I’m finishing the Clore6 programme feeling that spending time in other people’s shoes should be mandatory in the professional world – especially in the social sector.

Clore Social Leadership has been piloting a six-month programme – Clore6 – specifically for emerging leaders from organisations that work with young people. It couples the leadership development of Clore Social’s Fellowship Programme with an ambition to foster greater collaboration and collective solutions for the youth sector. The ‘job swap’ is the final component of Clore6.

Brathay Trust is renown for both its residential and community-based work with young people and families, and its innovative and insightful internal research team. In arranging a job swap at Brathay, I wanted to experience good youth work, good research and impact measurement. Brathay also places openness and learning at the heart of its organisational culture which, particularly pertinent for my work, facilitates a cyclical scenario in which youth work and impact measurement improve one another in turn.

Individuals from all levels of Brathay were prepared to engage openly and honestly with me. The openness and trust within the organisation was evident, and I felt like a member of the team for the short period I was there.

Reflections from the week that have stuck with me include:



  • The centrality of relationships to everything: The most obvious being the relationships between young people and those working with them, but also between colleagues within organisations and across the sector. Facilitating open and trusting connections struck me as one of the most important aspects of leadership, and I’m returning with a clear focus to strengthen the relationships that drive our work at the Centre for Youth Impact.
  • The impact of impact measurement: Many organisations still feel under huge pressure to use data to prove their value to others. Efforts to gather this have the potential undermine, rather than enhance their work with young people.
  • ‘Measurement’ remains critically important: But this is so only when it is used to learn, and it must be meaningful for organisations and practitioners. Complex but critical work is done with young people in a whole range of settings, and impact measurement, done well, helps understand, improve and communicate this work.


These themes are familiar from frequent conversations with practitioners in our networks, but an immersive experience allowed me to feel, experience and therefore (hopefully!) address them with greater vigour, and greater empathy. The job swap wasn’t about learning new things, but it inculcated clarity and a sense of purpose, humility in some areas, and reassurance and validation in others.

So – take a minute to think about an environment that might shift your perspective, challenge and inspire you. I found it helpful to zero in on my potential blind spots, as well as what might energise me. I was surprised – and pleased – by the willingness of others to accommodate the placement. My hosts seemed to see the value of an external perspective on their work, which was reassuring in what could have felt like a slightly indulgent personal development exercise!

All this has reminded me of the importance of stepping out of my own reality, as far and as often as possible. A few days away has allowed many pieces to fall into place.

Please share your comments about this blog below, or you can connect with Pippa on Twitter.

Tags:  casestudy  collaboration  community  fellow  fellowship  perspective  youth 

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Why charity sector leaders need more influence

Posted By Clore Social Leadership, 19 August 2016
Updated: 14 October 2020


It is a testing time at the moment for charity leaders in the UK - a ‘perfect storm’ of difficult events are bubbling up around them. With an uncertain political and economic climate, the landscape is changing for charities. There is more public scrutiny than ever, and more people needing their services; all of this adds to the challenge of their roles.

Leaders need to find ways to be able to communicate their message effectively, campaign hard, collaborate with others, inspire teams and win funds. For that, they need to grow their influence. What do I mean by influence? You can find a longer explanation here. Without having enough influence, they can’t have the impact that they want and their cause desperately deserves.

In my work as The Influence Expert, I regularly see both good and bad examples of charity leadership when it comes to influence. Good examples include things like being authentic so that beneficiaries, volunteers and funders really have the chance to know what the people at the top of a charity stand for. Bad examples include things like (to my mind) outdated ideas such as mistaking having a personal brand with ‘bragging’, when really it is simply about being clear about the things you stand for and are known for so that you have a chance to further your cause.

In this speech I gave at an international charity conference, I outline some of the ways that people working for charities can build their influence. As a former charity chief executive, I know that time is precious, but making a start to improve the amount of influence that you have needn’t take long. My LEAPS Model, mentioned in the video, gives 5 broad areas to focus on and improve:

L- Likeability - How do you come across to other people? How do you relate to them and empathize with them?

E- Expertise - What are you good at? What should you specialise in? Do others recognize you as an expert?

A- Authenticity - Do you come across as a genuine person? Do you walk the talk?

P- Personal Brand - Do you have a clearly defined and strong personal brand and do you know how to reinforce it both offline and online? Using online platforms, such as LinkedIn, effectively, is important.

S- Synthesis - Are you bringing all the other elements together and do you have a consistent plan to grow your influence over time?

Growing your influence is a marathon not a sprint. Over time though, it can transform the ability of a leader to make an impact on the cause that their charity is fighting for. Of course growing influence is not just about leaders at the very top: everyone in the organisation should be supported to grow their influence so they can be more effective in their roles and progress in their own professional lives.

Alex Swallow is The Influence Expert, helping you grow your influence to increase your impact. He is also the Founder of Young Charity Trustees and of the interview series, Social Good Six and has a background in the charity sector, including as Chief Executive of the Small Charities Coalition.

Tags:  challenges  change  charitysector  collaboration  culture  influence  skills  team  tips  value 

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