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Posted By Clore Social Leadership,
27 September 2017
Updated: 23 October 2020
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My brain looks like this. It’s wired up to connect - just like yours! Humans live in communities and weave networks throughout their lives. Given that we are wired up to connect I have often wondered why the organisations we create are so siloed, and organised by geography or function with little room for collaboration?
Over the past two years I have been delving deep into practice and theory of networks. They too are wired up to connect, and in today’s global world there is huge potential to find local solutions and tackle global challenges.
I have always believed in the power of grassroots organisations to solve problems. Many years working in international development has compounded my belief that if we can connect and support local organisations, we can power up global change.
The campaign I co-founded almost ten years ago, Age Demands Action, evolved as a network campaign working across 60 countries, and it achieved policy and practical changes at local, national and global levels. Today the networked approach to campaigning is gaining momentum. Books like Harie Hahn’s How organisations develop activists, are inspiring people to find new ways to distribute power across campaigns, and bring together online mobilising techniques with community organising approaches and targeted research.
This made me think; could we adopt a network approach to organisational structures, and what would this involve? What would be the result? If we replace hierarchical structures with more collaborative, flatter networks can we increase innovation and learning? Can we reduce competition between international and local organisations? From my investigation so far I am optimistic.
Here are five thoughts on the process:
- Concentrate on relationships as much as tasks. Listening, facilitation and co-working processes are critical, invest in face to face meetings when you can.
- Devolve decision making and resources. Focus network resources on collaborative projects, develop feedback loops, constantly think about how to support growth rather than act on behalf of others.
- Focus on the cause not the brand. Trust in the creativity of your network.
- Embrace new technology. Start with simple open technical channels i.e. WhatsApp
- Modesty and curiosity are leadership qualities.
As part of my Clore Social Leadership Fellowship, I am doing a secondment with The Social Change Agency. They have created a hub packed full of examples, practical ideas and challenging questions to help you explore your journey towards starting, or transforming to a networked organisation.
In terms of leadership I found June Holley’s table from The Network Weavers Handbook helpful in summarising the distinction between organisational and network leadership:
Organisational Leadership
- Position, authority
- Few leaders
- Leader broadcasts
- Leader tells what to do
- Leader controls
- Small group in the know
- Directive
- Top down
- Leader ensures tasks completed
- Individual
- Evaluation
- Planning
- Provides service
Network Leadership
- Role, behaviour
- Everyone a leader
- Leader engages
- Many people initiate
- Leader facilitates and supports
- Openness & Transparency
- Emergent
- Bottom-up
- Leader helps identify breakthroughs
- Small group
- Reflection
- Innovation and Experimentation
- Supports self-organisation
How do you feel about the distinction between Organisational and Network leadership?
I would love to hear your thoughts. Please share your comments below or connect with me on Twitter.

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Posted By Clore Social Leadership,
03 August 2017
Updated: 22 October 2020
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Clore Social Fellow Baljeet Sandhu has published a report examining if, and how, social purpose organisations in the United Kingdom value lived expertise.
The Value of Lived Experience in Social Change shines a light on the social sector’s attitude towards, and engagement with, so-called service users and beneficiaries. Written as part of Sandhu’s Clore Social Fellowship, it was informed through conversations with eighty social sector leaders in the UK and US and twelve senior staff working in grant-giving and philanthropy.
The report unpicks the structures and implicit biases that reinforce a culture which undervalues the knowledge and expertise of those with lived experience and calls for a fundamental shift in attitudes. It also highlights the huge benefits that developing leaders with lived experience can have, both to social purpose organisations and civil society as a whole.
Calling for a change in attitudes, Sandhu highlights the need for a new style of leadership that is more “proactive, fluid, reflective and equitable… and recognises the vital role all key stakeholders play in the social sector’s ecosystem – including the people we serve”.
“To its detriment, the social sector often fails to recognise, cultivate and harness the insights, knowledge and lived expertise of experts by experience relevant to its work. The sector now broadly understands that lived experience is important, but still thinks of experts by experience primarily as service-users and informants, rather than drivers or leaders of change. There was general agreement that commitment to lived experience in our work is far from universal; that this is an underdeveloped and unsupported area and in dire need of better leadership."
Read the introduction to “The Value of Lived Experience in Social Change” below and access the full report and accompanying website.
This research was inspired by the simple notion that all members of society have the power to create positive social change in the world – including people and communities with direct experience of social or environmental issues our wider social sector seeks to tackle.
Indeed, history illuminates the power of individuals and communities who have worked to solve the social problems they have directly experienced. Consider the women’s rights movement; the civil rights movement; Alcoholics Anonymous; the world’s first safe house for women and children (Refuge), set up by a child survivor of domestic violence; the family from South East London tackling ‘institutional racism’ following the murder of their son, leading to far-reaching police service reforms – and the list goes on.
Throughout my own career in the social sector, I have and continue to be, inspired by the ingenuity, courage, compassion and leadership of ‘experts by experience’ who have ignited, designed and implemented significant social change initiatives on a local, national and global level.
The aim of this report is to explore how, today, the wider social sector currently cultivates, develops and evolves its social impact efforts through the work of such experts by experience, and how it can go further and do better to harness their knowledge and change-making capacity to lead positive social change now and into the future.
The full report.
Get involved in the conversation around "experts by experience" by using #livedexperience and Tweeting us @CloreSocial, or feedback to Baljeet, here.

Tags:
change
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diversity
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Posted By Clore Social Leadership,
19 April 2017
Updated: 04 December 2020
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Daina Leigh is Global Conversation Catalyst for the Bavubuka Foundation and founder of fashion social enterprise Fabric of Life.
Word – Sound – Power is the belief in the power of the vibrations within speech and music to impact the world directly, for better or worse. The power of voice, and its capacity to inspire and initiate change, are central to the practice of the young indigenous hip-hop practitioners that I have had the privilege of working with as part of my role as Global Conversation Catalyst with the Bavubuka (youth) Foundation in East Africa. Observing their practice over the last couple of years, I have noticed something important about leadership that I want to share.
These young leaders utilise the power and position of the Emcee - the leader/performer - to use spoken word to convey their authentic self using their indigenous language to communicate ideas and positive affirmations, and to engage dialogue around finding community solutions.
This performance medium is being used most powerfully within Cyphers (community spaces) where young people use their gifts, such as freestyle rapping, to tell stories, share ideas and celebrate who they are. This unique way of engaging young leaders has inspired even more young people to step forward and serve their community in their own unique way.
What I have learned from participating in these extraordinary events is that voice and sound alone, without a deep knowledge of self and context, is not sufficient to generate transformative energy within communities. The power to lead that these young Hip-Hop practitioners hold, is rooted within the discovery and nurturance of their own unique gifts and personal stories, which people in the community can relate to.
What has been truly significant for me is seeing the way young leaders continually offer themselves in service to people and their surroundings, totally transforming perceptions of a ghetto youth, while also developing a new sense of pride. The young leaders I encounter do this willingly because they believe in the underlying ethos, which is that without service and connection to the community, they really have nothing of significance to say on the microphone. This is powerfully shared within the Kenyan movement ‘Hip-Hop Beyond the Mic.’
Having watched this community activity through my own eyes as a development worker, I see that despite the challenges these young people face, they have some important lessons to teach me and other social leaders about the art of leadership. For me, this has been about understanding that everything I need to be as a leader lies within me, and my aim is to find my own authentic self, leadership style and compelling story.
Finding my own voice remains a challenge, but I continue to learn in my leadership role in Uganda. Here I support the personal development of the young people I work with to utilise the Word–Sound-Power magic that is available to them to help them address the issues they encounter, whilst learning to thrive within their surroundings. Being of service to the community in this way has given me direct experience of what authentic leadership is really about.

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Posted By Clore Social Leadership,
20 March 2017
Updated: 04 December 2020
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The leadership industry offers numerous theoretical frameworks and models, ranging from the instructional to the inspirational. The majority of these models are focused on the exogenous – the external factors, and offer up-skilling and progression as a solution to overcoming leadership challenges. But is this enough?
After spending 2016 as a Clore Social Leadership Fellow, I don’t claim to be an expert on the subject, but with the knowledge that I have gained from that intense fellowship year and reflecting on my 15 years of working towards social justice I offer this: leadership should be more about regression than progression.
The chances are we probably once had many of the qualities that would make us a strong leader, but we have lost or forgotten them. Perhaps more concerning, we might have learned not to value them as we should. We need to tap into our inner-child and re-learn the qualities that childhood gifted us, and value them as leadership traits.
Key to this is our curiosity. I’m sure none of our parents expected to give birth to pint-sized Paxman’s but this is what many of them got. 'Do the trees make the wind?', 'Do they close the roads to switch on all the cats eyes?', 'Where is my soul?', and of course, 'Where do babies come from?'. As children we’re naturally curious about the world around us, and less willing to accept things at face value.
The circle of why is a phenomenon that delights curious young minds and frustrates parents in equal measure. Yet at some point we learned to be less curious. 'Why?' Because the very question becomes annoying and it stopped eliciting the responses that we liked.
Research shows that our questioning drops off dramatically after the age of five, suggesting that schools have a role to play here too. I remember from my own experience that school rewarded the children who knew the answer, not asked the best questions, and this pattern of rewarding answers over questions continues into our professional life.
So, what’s stopping us being more curious as adults? Potentially lots of things! Have you ever heard it quipped that there’s 'no such thing as stupid questions, just stupid people'? Asking questions can cause us to be perceived as naive or ill-informed. Asking a question might feed our imposter syndrome, or we could risk letting our demigod masks slip in front of those who we want to see us as strong and all knowing – so they can trust us to lead them.
But without leaders asking why, what if, and how, we stifle our creativity and, at best, are doomed to tweak existing behaviours, programmes and ideas, and at worst repeat the mistakes of the past. If we’re to lead the change that we seek, then it’s critical that we think differently, and maintain a curious approach to everything we do, and everyone we do it with.
I started doing this a few years ago, particularly in relation to who I work with. It’s now habitual for me to be more curious soon after appointment to get to know my new colleagues more closely. I start with two questions. First I ask 'what matters to you?'.
Beyond an interview environment and trying to impress the new boss, I aim to get to know my new colleagues more personally. I talk about what matters to me, and give the example of walking my dogs at lunch times, hoping to give them permission to share what matters to them and how we can fit work in to their life.
I also ask them to tell me about their favourite line-manager (or sometimes their lest favourite – depending how mischievous I'm feeling). This gives me an idea of how they do/don’t like to be managed and supported. This curiosity is simple, but it has had a big impact on my relationships with colleagues and helps me to create an environment in which we can all thrive.
I'm also more curious in circumstances and conversations where I disagree. In the spirit of curiosity, I have become better at listening to understand, rather than listening ready to challenge with my own view.
This blog was developed as part of Mark's 2016 Clore Social Fellowship prgramme and was originally published on Third Force News.
Mark Kelvin is programme director at the Health and Social Care Alliance Scotland and a 2016 Clore Social Fellow.

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Posted By Clore Social Leadership,
31 January 2017
Updated: 04 December 2020
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I have worked in world of ‘crisis support’ in various roles for 15 years. For me, crisis support is for people who feel they cannot cope or move forward without external help. The people I have worked with who are in crisis are often dealing with a multitude of issues they need support with such as rough sleeping, mental health needs, domestic violence and substance misuse.
All of my roles have all been for small specialist charities, and I have often wondered about the impact on charities and their workers when responding to people in crisis. Similarly, I have also questioned how important these charities really are for those accessing it. Surely there are statutory services that are better setup for this type of work such as hospitals, the police, or GP services?
I used the opportunity open to me through my Clore Social Leadership experience to look at these questions. Specifically my research asks: ‘What do male sex workers experience when they engage with frontline support services?’ Due to my professional experience I felt that the people I had often worked with would not engage with statutory services, so this was my opportunity to see if my thoughts were echoed by other professionals, and also those accessing the services.
My research findings
What became apparent is that the reality of how things should be done and how they are experienced are in stark contrast. Policy and guidance documents that have been around for as long as I have been working are not being followed - either through a lack of resources and time, or a lack of understanding or care. These are my top line findings:
- Multi agency working practices are just not happening in this sector;
- Specialist sexual health services are often seen as being aimed at ‘white heterosexuals’ which therefore stops some people feeling able to access them;
- Funders do not understand the time, money and resources it takes to support an individual in crisis.
My research highlights some of the voices of male sex workers and the staff who support them when they are in crisis. Charities are often not funded or resourced enough to respond to these crises, and this has a huge impact on these men’s lives. Since conducting and publishing my research, several specialist sex work services have closed down. My research consistently states that when in crisis these services were often the only places these people felt they could go for support and respect, so where will they go now?
I have focused my research on male sex workers, but I believe the findings and questions raised from it are applicable far beyond this area of work. Both the workers and men’s experiences are indicative of people across the UK who find themselves in similar crises or lacking specialist support.
To read the full research report, please download it here. Feel free to share your comments about Hayley’s blog and research below, or you can contact Hayley on Twitter.

Tags:
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