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Social integration and 'British values': what's human about that?

Posted By Clore Social Leadership, 06 February 2017
Updated: 04 December 2020
"I am human, and nothing of that which is human is alien to me." Publius Terentius Afer 


At the end of his 2016 Reith Lectures, Kwame Anthony Appiah left us with this striking quotation. Written by a man who was ‘ a slave from Roman Africa, a Latin interpreter of Greek comedies and a writer from Classical Europe’, the words attest to a profound appreciation of what it is to be human, and how our humanity, once acknowledged, transcends concepts of nationality, identity or status.

The term ‘alien’, still used within US federal law to describe those born outside the country, is rightly considered an embarrassing and derogatory term in the UK, with connotations of dehumanisation and scapegoating that we prefer not to own. But in my experience of working with marginalised migrant and refugee communities, it’s often a term which recent arrivals, or even those who have lived here for decades, use to describe their treatment by UKBA officials, UK institutions, and even their lack of welcome by the Great British majority.

This painful reality is the opening precept to my Provocation Piece which I developed as part of my fellowship with Clore Social Leadership. The piece explores our current preoccupation with social integration and asks whether we can reconcile this with often fearful or nostalgic concepts of ‘British values’. If, as the Casey Review maintains, we are really looking for a ‘common life’, I argue that we need to be more questioning, more courageous, and more open to a reflexive discussion about ‘who’ we are and what ‘our values’ might look like in collaboration with those who arrive from abroad. What can we learn from people who have experienced themselves as ‘outsiders’; what reality checks can they give us about ourselves and our assumed cultural values; how might their experiences of migration and integration contribute to a dynamic model of cultural heritage for the future?

These questions have framed my Clore Social fellowship in a tumultuous year for issues and debates on migration, culminating in what can only be described as a crisis of national consciousness. Amidst the confusion and strife, it has also encouraged me to look for good practice in advocating for a model of social integration which addresses how we welcome and learn from new arrivals at ground level. From this, I’ve come up with four suggestions:

  • We need to acknowledge that citizenship is not a birthright, but is earned by those who want a stake in society. Instead of an Integration Oath, why not use a Citizenship Celebration which brings together and rewards anyone who actively contributes their values and culture to their local community?
  • Developing relationships across cultures takes curiosity, empathy and patience. Whether at work, in your neighbourhood or in the school playground, simply making eye contact, exchanging a friendly word is a great start; thereafter, accept that the normal social codes don’t necessarily apply – ask, explain, invite, explore, adapt, exchange and don’t give up.
  • You can’t support social integration simply by saying nice things on social media. Stepping out of our comfort zone is what enables us to appreciate what it’s like to feel like an outsider: offer to teach English to your neighbour; ask them to teach you how to cook their cuisine; provide a night stay for a homeless refugee; join in with local or school activities which seem to be ‘for minorities’- you will be amazed by what you learn.
  • Let’s offer experiential diversity training for our statutory services which doesn’t balk at exploring cultural difference and can promote empathy, intercultural awareness and cross-sector collaboration.
Whilst it’s a good thing that we starting to have ‘difficult conversations’ about values and identity, we have a long way to go on understanding the dynamics of privilege and power. Step into the shoes of a new arrival, question yourself and your assumptions in relation to those different to you, and you will awaken your own precious humanity.

Please share your comments about Emma’s blog and provocation piece below, or you can join the conversation on Twitter.

Tags:  casestudy  change  culture  diversity  event  fellow  future  politics  research  socialsector  speech 

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The joy of making mistakes: ex Chief Inspector of Prisons shares his leadership insights

Posted By Clore Social Leadership, 21 October 2016
Updated: 04 December 2020
"People who never make mistakes never make anything. Leaders should not only be assessed by the successes they achieve, but how they handle their failures too. Social leaders should not be afraid to fail."


This slightly counter intuitive statement was made by Prof. Nick Hardwick, who shared his leadership journey at Clore Social’s recent Leaders Now breakfast event.

Nick Hardwick was HM Chief Inspector of Prisons between 2010-16, and previously the first Chair of the Independent Police Complaints Commission. Having spent the first half of his career in the voluntary sector, he worked with young offenders for the National Association for the Care and Resettlement of Offenders, young homeless people for Centrepoint and refugees and asylum seekers for the Refugee Council. He was awarded a CBE in 2010.

The topic of Nick’s talk was one which he has a lot of experience of: making mistakes. If you never make mistakes you are not trying things hard enough was the central message of the talk - and it seemed to be one that resonated with a room full of social sector leaders.

Often we think that tasks prove to be difficult because of our own inadequacy or inability. But, as Nick shared, things are difficult simply because they are meant to be difficult. If you are doing the right things, you will inevitably find yourself making mistakes. “We are too intolerant of failure” said Nick, speaking of leaders across different sectors.

But making mistakes is only half the story. Good leadership is demonstrated in being able to deal with the errors made. “The rule of holes is to stop digging”, Nick reflected, “and to own up when a mistake is made”.

Unfortunately, as Nick pointed out, the bigger the mistake, the harder it is to accept it. As a result, efforts are often directed into proving that an error wasn’t made, rather than correcting it. Leaders in every sector often fall into this trap, but covering up is often worse than the mistake itself, and it is always better to own up to the misstep made.

Great leaders use the help of the people around them to identify errors and these will often take the shape of our opponents. Although Nick has experienced this first hand in the public sector, of which people are quick to condemn, those voices are often right, and a good leader should try to consider these rather than be defensive.

“There are three rules regarding mistakes”, Nick concludes, “Number one - make them. Number two - be prepared to deal with them when they happen. And finally - when they do occur, have the courage to identify them and put them right!”. Important lessons for leaders of a sector which often finds itself in crisis.


Leaders Now is a new event series for social sector leaders. Each month we invite speakers from inside and beyond the sector to share their leadership journeys and encourage debate at the House of St Barnabas. Sign up to our newsletter and look out on our website for news about the 2017 events.

Tags:  casestudy  challenges  culture  event  mistakes  socialsector  speech 

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