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Social justice is not the preserve of the social sector

Posted By Clore Social Leadership, 07 July 2017
Updated: 07 December 2020
Increasing awareness of civic duty is a core aim of the Calouste Gulbenkian Foundation report, Rethinking Relationships: Phase One of the Inquiry into the Civic Role of Arts Organisations.

Society has become fragmented – a lot of the things that used to bring us together don’t exist anymore. We have reached a point in society where our relationship with our phones and technology often subsume our personal relationships, both with each other and within our communities.

But human beings are social creatures. We are hardwired to interact socially with one another, and looking at recent political and societal events, we can all see an upsurge of people coming together. This was clearly demonstrated by the outreach of community support following the London and Manchester terror attacks, and after the fire at Grenfell Tower where we bore witness to the touching efforts of people reaching out in solidarity. People are not waiting for those in positions of authority to take appropriate action, instead they are using their own initiative to carry out their personal civic role.

Gulbenkian is conducting an Inquiry into the civic role of arts organisations. Their new report was developed alongside a panel of leaders, mostly from arts organisations, who provided recommendations as to how social and arts organisations can work together to understand the civic role arts organisations play, and what more is possible.

I am a member of this panel - I joined to add a voice from the social sector, particularly given that the Inquiry is largely focused on arts organisations. There are clear synchronicities in the work of arts and social organisations, but I wanted to understand what more could be done to create a common voice and unify cross-purpose initiatives between and beyond our respective sectors.

I say this because I feel that arts organisations, particularly the publicly funded ones, can do more to support the people in society who need it most. Arts organisations have a vast foothold across the UK in the form of community centres, theatres, libraries, museums, galleries and more, and this gives us amazing opportunities to heal the broken parts of our social fabric. Clearly they can’t do it alone, and collaborations with social leaders are vital. Thank you Gulbenkian, for highlighting some great examples, but let's not believe that these partnerships are common.

The social sector exists to create a fairer society, promote equality and fight social injustice. Yet as evidenced by the aforementioned recent events which brought communities together, what we stand for is not the preserve of the social sector, or any other sector.

It is incumbent upon us all to create deeper connections with one another on personal, organisational, cross-sector and a community-wide level, and this includes debating the issues that really matter.

So today I am asking all Clore fellows and interested parties, from the arts and social sector, to join in the debate. Let us know what you think. How do we get more arts organisations to engage with local charities to maximise our reach, particularly within disadvantaged and poorly served communities? And how do we get more social leaders to offer support, and also challenge other sectors to work together?

Let’s find multiple ways to collaborate, harness solidarity and become more unified in our civic role.

Share you comments below or join the conversation on Twitter.

Tags:  challenges  change  collaboration  community  culture  future  value 

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The Grenfell Tower volunteers showed us real leadership

Posted By Clore Social Leadership, 28 June 2017
Updated: 07 December 2020
Vyla L. Rollins is a member of our Board of Trustees and Executive Director at the London Business School's Leadership Institute.

Many individuals, myself included, are still processing the events emerging from Grenfell Tower on 14th June, which has been reported as the deadliest fire in Britain for more than a century. Given the uncertainty already created by other political and terrorist events in the past six months, the Grenfell Tower fire has added to the sorrow, loss and feeling of ambiguity already sinking into the heart and souls of many in the UK, and beyond.

I can remember waking up to Radio 4 at 6am on the morning of the 14th to early reports of a fire in a tower block in North Kensington. As I lay in bed for the next hour and a half, the rolling news reports were stark, fuelled by BBC eyewitness accounts of what was unfolding. Then, over the next 83 hours, stories of the aftermath of the blaze started to emerge. However, in the dark timbre of those reports (amongst which were many accusations and questioning of the paucity of government and local council response) there was one word that resounded for me like a drumbeat. This word, I sense, also helped comfort and give hope to those impacted by the fire at a time of deep despair and loss. The word was ‘volunteers’.

‘Volunteers from the local community.’

‘Volunteers from the Red Cross.’

‘Volunteers from Shelter.’

‘Volunteers from the music, entertainment and sport industries.’

‘Volunteers from the educational sector.’

‘Volunteers from the far reaches of Britain.’

And volunteers from other organisations that many had never heard of. They came forward. And they served. In any way that they could. Shifting. Sorting. Packing. Coordinating. Facilitating. Listening. Comforting. Embracing.

One of my mentors, Ron Heifetz, a professor at Harvard’s Kennedy School, describes leadership as, ‘taking responsibility for hard problems beyond having formal or informal authority.’ He goes on to state that leadership is a process of understanding, exchanging information, working together-and that learning is required as part of that process. He also states it is not an easy or glamorous process. It is adaptive; it requires listening, watching and sensing and using the information gained from those activities to inform action. I strongly agree with him and, with this belief, am charged to point out that if you think about it, we were all witnesses to what real leadership looks like on the 14th June, and in the days that followed.

Not necessarily in actions made by those in positions of formal authority (offers of cash into bank accounts, helping to facilitate re-housing, etc.) although I cannot discount these as being helpful. But by the responses of the many volunteers – helping those impacted by this tragedy to claim their cash because many don’t have bank accounts; calming others troubled by being offered housing 200 miles away when their livelihoods and educational institutions for their children are in London; soothing and supporting those still in shock when offered re-housing in another high rise tower too reminiscent of the one that came so close to claiming their lives on the morning of the 14th June.

A cacophony of news stories of grassroots leadership exhibited by volunteers continues to emerge and find their space in the 27/7 news cycle. Many stories linked to individuals who are not in positions of formal authority. Leaders like a woman named Mercy. Mercy, who lives near the Tower, learned that two of her friends died in the fire and yet she still came to help. She said: ‘This is what they would want me to do, be out in the community. I don't want to take the day off, this is where I belong.’ I ask, is that not a mark of true leadership?

It is individuals like Mercy, who possess the spirit and will to serve, that I feel deserves our support and attention. And if other individuals possessing a spirit and will to serve also have the aspiration to equip themselves more formally, to bolster the impact and effectiveness their efforts can have within the community and organisations, then we should be ready to help. Ready to help them become the most effective leaders they can be. I, like my colleagues at Clore Social Leadership, am passionate about supporting and investing in sourcing, creating and delivering leadership development interventions for people in the voluntary and not-for-profit sectors. And the events at Grenfell Tower are one reason why.

I believe social sector leaders are the ones we’ll more than likely need and will increasingly look to in the future, to lead us through some of the most difficult and unprecedented social, community and organisational challenges of the 21st Century. So why wouldn’t you support efforts to develop leaders in the voluntary and not-for-profit sector, in any way that you can?

Please share your views and comments below, or you can join the conversation with Vyla on Twitter.

Tags:  casestudy  challenges  change  community  culture  future  politics  socialsector  value  volunteering 

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Ethical Leadership: Is the outcome more important than the means?

Posted By Clore Social Leadership, 27 June 2017
Updated: 07 December 2020
David Green is director of Green Pepper Consulting, a social enterprise working with the third sector.

In the corporate world, ethics and success are not always synonymous. If they were, then we wouldn’t have activists such as Naomi Klein, or organisations like Greenpeace. But it isn’t just big oil or multinational mining companies that should be concerned with ethics.

Indeed, I recall the furore in 2013 when Comic Relief were found, at the time, to be investing in the likes of tobacco and armaments.

The fact remains that with a constant pressure to deliver, it can be tempting to push ethics aside. The outcome, it seems, then becomes more important than the means.

But does this actually matter if the result is the same?

The only ethical response, surely, is “yes it does”. It matters because no organisation operates outside of society. Indeed, for the voluntary and community sector (VCS), creating a better society is very much central to the role. So accounting for how you do this is important; and the reasons why should be clear:

  • Greater public trust and confidence
  • Credibility with local communities and the sector
  • Better governance
  • Inspiring loyalty, motivation, and the engagement of staff and volunteers
  • More attractive to funders, donors and social partners


Of course the vast majority of VCS organisations spend their money with care; and e. But a wise VCS leader will want to embed ethics into the organisation’s culture at every level, from trustees, staff and volunteers, to its relations with beneficiaries, funders and other stakeholders.

This means not only putting the organisation’s values and mission centre stage, but also incorporating ethics into the leader’s own role.

A good place to start is with effective communications, consulting with staff and volunteers, engaging in external networks, and taking time to explain the organisation’s message, both internally and externally.

It also means adopting good and effective systems. Ethics should be embedded into recruitment, relationships, and practices. Creating an inclusive climate for staff, volunteers and beneficiaries to thrive, to speak up, and to develop will not only build trust and reinforce the organisation’s values, but help ensure sustainability in the longer term.

The leader’s personal behaviour must also reflect the organisation’s ethical values. Shouting and bullying, setting unrealistic targets, keeping people in the dark – none of these are compatible with ethical leadership. Instead empathy, honesty and respect should prevail.

Underpinning all of this should be basic principles of trust, honesty and integrity. As such, a commitment to model individual behaviour on the Nolan principles on standards in public life seems appropriate.

Clearly none of this is new, or particularly difficult to achieve. But it can be forgotten. So leaders should remind themselves, particularly when tough times need bold decisions, that how they get results is just as important to everyone involved, as the results themselves.

Please share your comments about this blog below, or you can join the conversation with David on Twitter.


Tags:  casestudy  change  culture  future  skills  socialsector  systems  tips  value  volunteering 

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Homelessness is Caused by a Mental Health Condition...Ours

Posted By Clore Social Leadership, 26 June 2017
Updated: 07 December 2020
This blog introduces Athol Halle's full provocation piece which he developed as part of his Clore Social Leadership 2016 Fellowship.

Are we in denial about homelessness? The facts are out there - homelessness kills you. The average of death of a rough sleeper in England is 47, with one person dying whilst sleeping on the streets of London every two weeks.

Homelessness is growing. The number of people sleeping on our streets more than doubling since 2010.

Services are shrinking. Despite the rise in rough sleeping, there has been 20% reduction in the number of homeless hostel beds since 2010.

A lack of empathy – do we have a Personality Disorder? As a society, we know of the serious harms that homelessness causes to people, and yet we lack compassion and allow it to grow, before our eyes, under our feet. ‘An impairment in empathy: lack of concern for feelings, needs, or suffering of others.’ This diagnostic criteria for a personality disorder fits us well.

We waste our precious resources – is this self-harm? People are society’s most precious resource. Take Jimmy Carlson, whose Memorial Service was recently held at St Martins-in-the-Fields in Trafalgar Square. Jimmy spent over 20 years as homeless. He then spent the next 20 years as an inspirational advocate for the rights of homeless people, contributing to national policy, setting up client involvement groups and creating social clubs for people in recovery from alcohol and drug problems. On receiving his OBE in 2012 Jimmy said 'You would have walked over me in the street 15 years ago and thought I was a lost cause, just another drunk. However, I picked myself up and turned my life around and I have gone on to make a decent contribution to my community. Rough sleepers you see on the street today – with the right support they have a lot to offer too. Never give up on anyone.'

When we allow people to rot away on the margins of society, we all suffer from the lack of contribution people have to offer. A 2012 government study estimated up to £1 billion was spent as a result of homelessness across all government departments. We waste our money on dealing with the consequences rather than addressing the causes of homelessness. ‘Deliberate injury to oneself, typically as a manifestation of a psychological or psychiatric disorder.’ This dictionary definition for ‘Self-Harm’ fits us well.

There is a complex relationship between homelessness and mental health, on an individual level, both cause and consequence. Heriot Watt University’s in-depth research showed that for the majority of people, mental health problems preceded homelessness; whilst the experience of homelessness is clearly damaging - Homeless Link show that 80% of people in homelessness services had some form of mental health issue, diagnosed or undiagnosed. However, the stark truth is that if you are homeless you are nine times more likely to commit suicide than the general population.

Denial? Lack of empathy? Self-harm? As a society, when it comes to homelessness, we have a mental health problem. Acknowledging we have a problem is the first step to solving it.

Athol Hallé is Chief Executive of Groundswell - this piece is also published on their website.

Tags:  change  collaboration  culture  fellow  fellowship  future  health  homelessness  socialsector  wellbeing 

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Courage: lead by channeling child-like zest for challenge

Posted By Clore Social Leadership, 12 April 2017
Updated: 07 December 2020
In the last blog, Born leaders – you need to regress to progress, I explored the quality of curiosity and how we could benefit from learning to value this quality as we face increased leadership challenges in our sector. Now, I'd like to think about another child-like quality: courage.

When I was nine years old, my brother and salvaged four large pram wheels from the local tip. I was so excited – after what felt like months of searching we had finally found the only missing elements to our home-made go kart.

We fixed the axles to the old wooden door, secured an old blue rope as a steering device to the front axle and headed for the hill. The hill was notorious, it’s where anybody who was anybody went when it snowed. They took it on with bin lids, dinner trays, rubber rings, and the occasional sledge. But this was the height of the summer holidays, so we were going to set a new standard of bravery by tackling the hill on a homemade go kart. When we got back at school, we'd be heroes! I sat at the top of the hill, gripping the steering rope so tight it was sore. Wearing nothing more than my shell suit to protect me, I gave the nod to my brother to push me over the precipice. My heart was racing so fast, like it knew something that I didn’t…

I’m told that I made it to the bottom; I don’t remember it as well my brother. The last I recall he was shouting at me to use the soles of my plimsolls as brakes. Ah yes, brakes! Perhaps the pram wheels weren’t the only thing missing…

This might not be the most inspiring story to demonstrate my point but thinking back, I can't help but be a bit envious of my own courage. Coming on for thirty years later I wouldn’t dream of returning to the hill with a homemade Go Kart. I have learned to be cautious, to assess risk and make informed decisions based on the information that’s available to me.

Have I become too cautious? Does this same risk assessment prevent me from being brave, from speaking my truth in situations where I may be a lone voice, and from making unpopular decisions even though I know with confidence that they’re the right decision for the organisation?

In trying to find an example of where I have demonstrated courage recently, I asked some of my colleagues for examples of where I have led with courage. This feedback revealed the big differences that I have effected as a result of being willing to take appropriate risks, to challenge the status quo, and to make tough decisions. The feedback also revealed that courage manifests in small moments, like in being more open and vulnerable with my colleagues.

As our sector faces increasing challenges, both in number and complexity, it’s vital that we lead with the courage of our childhood, and true to our authentic selves.

In the next blog I’ll explore the quality of authenticity and how being true to our real self can enable us to be more courageous.

This blog was developed as part of Mark's 2016 Clore Social Fellowship Programme and originally published on Third Force News as part of a blog series.

Mark Kelvin is programme director at the Health and Social Care Alliance Scotland and a 2016 Clore Social Fellow.

Tags:  casestudy  challenges  change  courage  culture  future  skills  tips 

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