This website uses cookies to store information on your computer. Some of these cookies are used for visitor analysis, others are essential to making our site function properly and improve the user experience. By using this site, you consent to the placement of these cookies. Click Accept to consent and dismiss this message or Deny to leave this website. Read our Privacy Statement for more.
Opinion
Blog Home All Blogs

Shaping Our Environmental and Social Futures

Posted By Liam Russell, 21 September 2021
Updated: 21 September 2021
Iceberg

The recent release of the Intergovernmental Panel on Climate Change (IPCC) report and the upcoming COP26 United Nations Climate Change conference has focused the attention of many on the environmental crisis and what actions we must all take.

As part of the Clore Emerging Leaders online programme, a group of Social Sector Leaders are undertaking a Peer Learning challenge examining the role of the social sector in helping mitigate the environmental and climate crisis. The group represents areas across the social sector including young people, housing, social enterprise support, disability and social care, equality, diversity & inclusion and the environment:


Joel Attar (UnLtd), Annie Maclean (ForHousing), Matira Wheeler (Young Westminster Foundation), Anna Severwright (Social Care Future), Clenton Farquharson MBE (Think Local Act Personal) and Gail Smith (Yorkshire Dales Millennium Trust).

Together they are developing tools and methods that help show colleagues in the social sector the links between their work and the environmental crisis; and ways they can use this to take positive action within their everyday.


If you would like to know more about the project please contact Gail Smith. Please come along to hear the outcomes of the project at a virtual sharing and learning session on Tuesday 2nd November, 12-1pm. Reserve your place at bit.ly/greensocialsector

Tags:  change  environment  event 

Permalink
 

Nick Wilkie’s reflections on social leadership

Posted By Clore Social Leadership, 20 March 2020
Updated: 04 December 2020

“No leader knows where their influence ends - the effect of your leadership is incalculably diffusive. It travels further and influences more than you can possibly imagine.”

Speaking at our Emerging Leader Programme celebration event on 12 March, Nick Wilkie, former NCT CEO, says that“no leader knows where their influence ends - the effect of your leadership is incalculably diffusive. It travels further and influences more than you can possibly imagine.” Looking at the socioeconomic context of the social sector, at the concept of leadership as an individual act, and at a picture of a beaver next to a dam, Nick thinks out loud about what it can be to lead in the social sector now. We’re delighted to have translated Nick’s reflections into a blog and hope you will enjoy reading it.

I’ve had the privilege of leading in a number of different organisations and whenever I am asked to discuss leadership, I am tempted to say nothing more than what two very different individuals from very different backgrounds, both of whom I respect greatly, said to me at different times.

The first is a woman called Laura McArthur who was in the People team at a charity where I worked, who once said to me: ‘If I ever write a book, it will be one page and will say: listen to what people say and what they don’t say; pay attention to the small stuff; treat everyone like a human being; do all of that all the time, never forget.’

The second is a man called Field Marshall, the Lord Guthrie, who was President of London Youth when I was chief executive. He had spent a lifetime in the military, ending up as Chief of the Defence Staff, having earlier commanded the Welsh Guards and SAS. He looked at me at a point at which I was rambling on and not perhaps thinking clearly, and said with both precision and kindness: “You just have to find great people, and love them a lot. I mean really love them.”

"You just have to find great people, and love them a lot. I mean really love them." Charles Guthrie


And I am often tempted as I am now to share these two perspectives and stop there, because I really do think that fundamentally there is nothing else to say. But I never do, because there is much to say about leadership. In fact, once you start thinking about what you might reflect on the challenge is what to cut, there is an almost infinite range of subjects we could cover.

First, whilst I don’t think we should define civil society by its relationship to the state, I do think that if the government can direct investment to an unparalleled degree and make laws, then if we get up every morning aiming to change the world, we do need to think carefully about our relationship with the state. And it’s a tricky one right now, I think. In the nineties and noughties, in a time of economic plenty and a sympathetic government with big majorities, a fairly typical theory of change for many charities was: grow through public service delivery and deliver these services better than the state; and use rational argumentation and insider tracks (through good relationships with civil servants and junior ministers) to effect policy change.

Now both these flushes feel busted - austerity doesn’t feel like it’s over, few charities are growing, and many are at the end of a decade of grinding budget rounds. Meanwhile Brexit has, of course, eclipsed social policy and, looking beyond Brexit (however it is ‘done’), neither a populist right nor statist left seem terribly interested in our sector.

Second, our sector feels to me quite inward looking at the moment. For understandable reasons, we’re beset with institutional pre-occupations, concerns about safeguarding, workplace culture, senior salaries, fundraising practice - many, especially more established charities, contending with massive technical debt, historic wrongs, pension deficits. It’s emphatically not a criticism to observe that most leaders are spending most of their time looking into their organisations. But it is a real challenge right now, and one we all need to meet, to find the space and energy and creativity, to look up and look out, to connect and keep connecting with people and ideas well beyond our immediate orbit.

"It’s emphatically not a criticism to observe that most leaders are spending most of their time looking into their organisations."

And third, of course, you are being asked to look up and lead in a time of pervasive mistrust in leaders (and perhaps even in the very idea of leadership). So I think leadership is hard and I think it is particularly hard in civil society right now. Of course that could be taken simply to depress you, I don’t mean it to at all. Quite the opposite in fact, because at a time of complexity, your leadership is going to count more than ever. I don’t think that the grand challenges and great opportunities of this ‘now-not-so-new’ century can be met by state or market without society in its organised form playing the pivotal part. And so if I look out and see storm clouds, I also think there really is always a golden sky at the end of the storm. I look out and see too much love and conviction and brilliance in our sector to be anything other than hopeful.

 



The second thing I wanted to address is something about this cartoon, because I think it contains an awful lot - or more specifically, three interrelated ideas about leadership. Namely that:

Leadership is a fundamentally collective and communal act. It isn’t about autonomous individuals.

An awful lot of good leadership isn’t about what is immediately visible, nor about the big and the heroic final act, but rather centred upon the quiet and the daily and all the ground-work that goes into building great things.

That no leader knows where their influence ends - the effect of your leadership is incalculably diffusive. It travels further and influences more than you can possibly imagine.

We are used, I think, to framing leadership as the work of individuals. Our narratives are cast by reference to individual leaders. Yet I wonder if we can be too ready to keep our conception of leadership as an individual act. We hear a lot about authentic leadership just now, which I absolutely think is a good thing. Yet I also wonder whether inadvertently the grail of authenticity, coupled with the call for leaders to show some personal vulnerability, and our desire to know our leaders on more human terms, can lead us to focus too much on individual personalities at the expense of exploring the collective ideas and endeavours of leadership. Indeed, I was asked to share something of my story. On Clore Social’s Emerging Leader Programme, you have done much work these past six months on your self-awareness and develop your personal learning journey, all the while, I hope, encouraged to practice self-care.

None of this is bad, please don’t misunderstand me. We all need to work from the inside out. And authenticity, self-awareness, self-care are all good things. It’s just that I think great leadership also pays homage to some older-fashioned ideas too - ideas of service and duty and selflessness, that perhaps we hear and read less about.

Because the collective is in some ways counter cultural and here I am very grateful to the ideas of a brilliant coach and thinker with whom I have had the privilege of working, called Douglas Board (@BoardWryter). Douglas notes, and I quote, that from the moment we step into our first places of learning, we are asked to write down and call out our own names. We get report cards telling us what we have accomplished on our own. Later when we submit longer pieces of writing, we have to sign our solemn promise that this is all my own work. This is absurd. Nothing is all our own work – how can it possibly be? We are inextricably linked - all part of a shared space and culture and it is in this reality that we lead.

"From the moment we step into our first places of learning, we are asked to write down and call out our own names." Douglas Board


We need to move from the idea that leadership springs simply from individual brilliance. As Douglas Board suggests, we would do well to move from Descartes’s ‘I think therefore I am’ to the South African idea of Ubuntu - ‘I am because you are’, as both a more honest, and a richer starting point. Because the great paradox of leadership of course is that it is both everything and nothing about us.

From this flows the thought that a lot of great leadership is found in continual attention to what we might think of as the small stuff, not even perhaps in leadership so much as good management. Of course, strategy, insight, judgement and personifying the brand - what we might think of as the analytical and externalising skillsets - matter enormously. Yet if leadership is at root about helping other people be the best they can be, we need to pay continual attention to another set of worker-bee traits: to the structures we build and habitual behaviours we exhibit.

Does everyone in your organisation, department or team have regular one-to-ones that focus on feelings and learning and happiness as much as on delivering and being accountable? Do team meetings start on time, do they and have a rich and varied agenda, are actions written up and shared promptly? Are budgets devolved as far as they possibly can be? Are your planning processes set up so that everyone plays their part in thinking about tomorrow? Do you say goodbye at the end of every day?

I wonder if we can all be guilty at times of being leadership snobs, looking to leadership and strategy over the heads of operations and management. Indeed, when we get promoted it’s often framed as moving beyond operations, yet the longer I spend in work, the more I think it’s in the day-to-day and the prosaic, in the long littleness of organisational life, in the consistent application of care, that great leaders make things tick and people want to come into work.

This leads to the last part of my ramblings on this cartoon, which is that our actions and our ideas and our actions as leaders reach far beyond us. Like Mrs Beaver here, what we think and do, how we behave and relate, has enormous consequences for those around us.

We are all near-obsessed about contagion right now. Nothing transmits more than leadership, for good or ill, energy is infectious and the effect of your being as a leader is incalculably diffusive.

It really matters.

"Nothing transmits more than leadership, for good or ill energy is infectious."

--

Nick Wilkie has been Chief Executive of the National Childbirth Trust and London Youth, Director of UK Programmes at Save the Children and head of sustainable funding at NCVO. He has also served on the boards of a number of charitable and public institutions, and as a policy advisor to Cabinet Office and HM Treasury. Now his time is spent mainly with his three young children, whilst supporting a small number of charities as a trustee and as an associate at the Centre for Charity Effectiveness at Cass Business School.

Tags:  casestudy  challenges  charitysector  community  event  future  governance  politics  speech  trust 

PermalinkComments (0)
 

Leading the Movement: Fiona Mactaggart plenary speech

Posted By Clore Social Leadership, 06 March 2019
Updated: 23 October 2020
Earlier this year, in collaboration with The Social Change Agency, we hosted Leading the Movement: Women, Power, Change, our women's conference designed to bring together senior and emerging feminist leaders, new allies, and leading figures in the women’s movement.

The day saw a great range of inspirational speakers and participants come together to develop movement-building skills and a common vision for the future of the feminist movement. The tone of the day was set by Fiona MacTaggart, Chair of Fawcett Society, Agenda, and former Labour MP for Slough, who opened the conference with a plenary speech focused on how we can use the lessons from past feminist movements to drive the present movement forward.

"Women’s movements have always had to be brave because they consistently challenge the status quo." 

The speech provided an engaging account of the past feminist movements, addressing some pressing and relevant questions: What can contemporary feminist leaders learn from the challenges and accomplishments of the past women’s movement? What are the issues we are facing today? And what should leaders do to ensure we’re comprehensively and effectively challenging inequality?

To capture the insightful remarks, we have transcribed the speech into a pamphlet which can be downloaded below.

Tags:  change  culture  event  fellow  future  speech 

PermalinkComments (0)
 

Responding to the Julia Unwin challenge: Wise and generous leadership will save us!

Posted By Clore Social Leadership, 19 November 2018
Updated: 07 December 2020

Blog written by Shaks Ghosh and Jessica Taplin

At a recent Clore Social CEO Masterclass, Julia Unwin gave us a sneak preview of her report into Civil Society and challenged us to rethink our social leadership model.

Julia painted a dark picture: social security in crisis, economic restructuring, challenges to managerialism and blurring boundaries between sectors, increasing pressure on places from localism and social fragmentation. We face a growing fear of polarisation of generations, both economic and cultural, environmental pressures, global volatility and the increase in nationalism, rising numbers of displaced people and geopolitical strife. Most significant, as Julia states, is the shift in focus from We to Me.

Cripes, that’s rather full on. In response, we know that our task as social leaders is to maintain and strengthen Civil Society by upskilling ourselves to navigate the next decade.

Our sector has shifted, professionalised and with it has come a reliance on structure, staff, institutions and funding. Whilst austerity might be “over” according to the powers that be, we know that the heady days of government largess from the noughties are not returning. Many organisations that were reliant on largess are already accelerating towards oblivion. Many others plough on from funded project to project, jumping through funder shaped hoops which might not run true to their own organisational mission.

So what resource do we have to continue our vital role in civil society? We have the resource that our sector has always relied on: people. People who never fail to surprise us by what they can achieve.

"Never doubt that a small group of thoughtful citizens can change the world. Indeed it’s the only thing that ever has." Margaret Meade 


To social leaders everywhere our message is this: you have huge, incredible un-tapped resources, and that is your people. Great, inspirational, genuine, caring, committed, compassionate people – change makers.

And the best leaders amongst us will be able to unleash them for social good. People will follow and go to incredible lengths for authentic leaders and leaders they love. To do this we must rethink our leadership, growing the next generation of change-makers, sharing our wisdom and skills. For many of us it means the re-alignment to those virtues that lie at the core of what the social sector is about - kindness, bravery and honesty. In his book The Road to Character, David Brooks talks about shifting from a focus on external success to internal value.

Amongst the people who we must inspire are trustees and directors. Many charities still struggle with unskilled and egocentric trustee boards. Being a Trustee should be an act of humble leadership - to genuinely help and add wisdom, working alongside and in a critical friend way to the executive team. We must help trustees, no matter what their day job, to learn the skills of listening, empowering and appropriately challenging the Executive team in their own leadership role. Julia sums it up well: it’s about Power, Accountability, Connection, Trust.

"Julia sums it up well: it’s about Power, Accountability, Connection, Trust."

Modern leadership, getting the best from teams, resources and networks, is about rethinking the power dynamic. To lead is to have power, a privilege to be cherished. Leaders today need to find smart ways of sharing power to shift imbalances. We know that leaders must grow leaders, not monopolise their power.

As senior leaders we know that experience does count, but it doesn’t automatically mean we are right. So the trick is to encourage shared accountability, building relationships based on dialogue and feedback. There is little room for rigidity in a service based world, and Julia reminds us that we exist to serve. User needs are paramount, and to meet the constant evolution of need and circumstance, we need to be more adaptive, embrace the unknown, admit mistakes and adapt how we do things. We are all constantly learning and improving, as leaders we must encourage this in ourselves.

"Success is the ability to go from one failure to another with no loss of enthusiasm."  Winston Churchill 

Leadership is fundamentally a relational activity. How many of us really meet all people as equals, recognising their complexity, frailty and value. We know that dispersed and egalitarian forms of leadership help build better solutions and approaches, yet we lack the courage to adopt these forms of leadership. During their study, Clore Social Fellows regularly ask each other a powerful question: what would you do if you were ten times braver? Social leaders are in their roles to make social change or to give social service. Both require bravery beyond belief and deep wells of resourcefulness and resilience.

Today’s leadership requires us to care for ourselves and be kinder others. The dog-eat-dog world many leaders live in is no good for our sector. Do we have the courage to change and adopt more generous and collaborative approaches?

To be clear, many social sector leaders have these qualities and more. These last years of austerity have seen many social sector leaders heroically steering ships that are already over the edge, parachutes and kites all desperately launched to try and slow the fall. They are feisty yet kind, resilient, generous. We can learn from them.

So to Julia’s challenge to find new models of leadership for the stormy waters ahead, we say: “I am not afraid of storms for I am learning to sail my ship”. Louisa May Alcott

"I am not afraid of storms for I am learning to sail my ship." Louisa May Alcott 

Tags:  casestudy  challenges  change  collaboration  community  culture  event  future 

PermalinkComments (0)
 

Charities need to stop pretending they are transparent

Posted By Clore Social Leadership, 24 February 2018
Updated: 07 December 2020
Matt Stevenson-Dodd is the Chief Executive of Street League, UK’s leading sport for employment charity, and has been recently selected by The Guardian as one of the top charity CEO’s on social media. Matt is a guest speaker on the Clore6: Youth Sector Emerging Leaders Programme on 8 March.

The problem for charities with transparency is simple. Driven by a scarcity of funding, we feel compelled to tell ever more hard-hitting stories about the beneficiaries we serve rather than balancing this storytelling with hard facts about the actual impact we achieve (or don’t).

I believe we have reached the pinnacle of this story telling culture, epitomized by the collapse of Kids Company, who were seemingly built only on good stories with very few ‘facts’ to back them up.

This needs to change.

We need to balance good storytelling with hard facts, even if these hard facts don’t always tell a good story. If charities are truly focused on those in most need, then we have to accept that sometimes our work is really difficult and it doesn’t always get the results we want. We have a duty to tell this story, talking about what we do, as well as what we DON’T DO accurately and transparently.

Many charities think they are measuring their impact by reporting huge numbers of people they have ‘helped’. But what does ‘helped’ actually mean? Is it just saying hello to someone or does it mean truly making a change in that person’s life? This is where the culture of telling a good story has unfortunately taken over from transparent accurate impact reporting.

Let’s take a very measurable outcome, like getting someone a job. In many ways it is a binary ‘on or off’ outcome because that person will either get a job or they won’t, right? Well, yes to an extent, but unfortunately that is where many charities stop – they just tick the box and report that they have helped someone get outcome.

We don’t actually know anything about that person and whether they truly needed the help of the charity. What if the person who got the job was actually a university graduate with no socio-economic barriers the day before? Let’s say the charity helps them get a job, which is all good, but then they walk out of it the next day. In the current culture the box is still ticked, one job outcome recorded, regardless of whether they genuinely needed help and the longer-term impact.

Not good enough.

Outcomes are sometimes hard to measure, but not impossible. The softer the outcome (like improving someone’s self-esteem for example), the harder it is to measure. Even the easier to measure outcomes, like whether someone got a job, can also prove tricky – hence the need for more transparency and openness.

Let’s go back to our job outcome. To fully understand what is going on we need much more information to determine whether the charity is genuinely making a difference. We need to know whether the person we have helped needed it and what long-term change we actually made in their lives.

I am CEO of a charity called Street League – we are the UK’s leading Sport for Employment Charity. We have been fortunate enough to work with Impetus-PEF and Inspiring Scotland (the UK’s top Venture Philanthropy organisations) over the past seven years, who have pushed us hard to develop transparent impact measurement. We have been on a three-stage journey.

Pre-2010 we used to just measure ‘participation’ – the number of people who took part in our sessions. We stopped that and moved to an outcomes based model, very much like the one I outline above – ticking the box when we achieved a job or training outcome. That was better, but still a long way from the transparency we wanted.

Four years ago we introduced a new system which tracked the whole journey of the young person; from the moment we met them, right through to helping them stay in a job for six months or more. We examined where the young people were coming from, including the barriers they faced, and introduced a rigorous internal audit that required every outcome we achieved to be validated. Now, a job outcome is only valid once we have a photocopy of a first month’s pay slip or a job offer letter.

Last November we presented all of this information in our most transparent Annual Report to date which is available here. We have devoted the first section to talking about everything we didn’t get right, before we go on to talk about what we did get right. It has not been easy and we still have a way to go, but full data clarity has enabled us to throw a spotlight on our model, learn from our mistakes and change things so we can better serve our beneficiaries.

There have been many attempts to produce a unified measurement system for the charity sector. These virtuous attempts have usually ended in too higher a degree of complexity to make them workable. I believe there is a more straightforward and simple alternative.

All charities should agree to three high-level rules for reporting, which would kick start a revolution in transparency. At Street League we call these our ‘Three Golden Rules’:

  • Never over-claim what you do
  • All percentages must include absolute numbers
  • All outcomes must be backed by auditable evidence
  • If we all started with this, transparency will follow.

__

Matt Stevenson-Dodd is a guest speaker on Clore6: Youth Sector Emerging Leaders Programme, where he will share his lessons on impact and the importance of transparency for good leadership.

If you are interested in hearing from inspiring speakers and experts in social sector leadership, check out our upcoming open Clore6 programme. The applications are open until 17 March 2017.

Tags:  change  charitysector  culture  event  funding  future  programme 

PermalinkComments (0)
 
Page 1 of 2
1  |  2