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The hidden group facing a double lockdown

Posted By Clore Social Leadership, 08 October 2020
Updated: 07 December 2020
Paula Harriott is an integral member of the Double Lockdown Programme design group. Here she shines a light on the reality facing people experiencing the criminal justice system, and the lived experience leaders working tirelessly to support them.

As Autumn 2020 progresses, the social sector is forced to face the ongoing uncertainties and complexities of a second wave of the pandemic. As we move out of universal lockdown, we grapple with the possibilities of more, and the devastating impact this is having on vulnerable and marginalised communities. But there is one hidden group of society experiencing the effects of a double lockdown, which requires urgent and sustained attention and support.

Just like any community, prisoners and people leaving prisons, including children and young people, and their families, are anxious about Covid-19, but feel forgotten by the general public as they endure the harshest of lockdowns. A lockdown which has left many confined to a cell for up to 23 hours a day since March 2020, with little contact with other human beings.

"A lockdown which has left many confined to a cell for up to 23 hours a day since March 2020, with little contact with other human beings." Paula Harriot
Social leaders supporting prisoners and those leaving prisons are witnessing a major disruption to the criminal justice regime. Prisons have ceased crucial rehabilitation activities and interventions. There is major disruption to work activities, rehabilitative programmes and education, and a consequent disruption to preparation for parole and progression. Vital visits with loved ones have been stopped for months and are now re-starting, with social distancing, and no physical contact. With a second wave emerging this may all cease once again.

Likewise, people on probation are having to contend with online appointments and accessing services which are no longer face to face - conditions negatively impacting the delivery of the intense support required for the benefit of communities. The impending renationalisation of the probation service creates new challenges of potential disruption to an already strained service and many across the Criminal Justice sector have growing concerns over the dismantling of the Community Rehabilitation Companies.


"Lived experience leaders working across the Criminal Justice Sector have been challenged as never before." Paula Harriot
Lived experience leaders working across the Criminal Justice Sector have been challenged as never before as they navigate a complex and ever-evolving terrain. Many continue to work tirelessly on emergency responses, while others move towards thinking about recovery, renewal or building back better in a post-Covid world. We know that economic hardship and other social inequalities are on the way, while pre-existing inequities are on the rise, including racial injustice.

There is no doubt about the need for this programme, and the commitment of the LEx Leaders Movement at the Centre for Knowledge Equity and Clore Social teams to deliver. Coronavirus should not deter us from service at this crucial time and we must play our part to strengthen a sector that is having to do its utmost to serve some of the most marginalised people in our country.


"We must play our part to strengthen a sector that is having to do its utmost to serve some of the most marginalised people in our country." Paula Harriot
We therefore plan to respond quickly to design and deliver a programme which equips lived experience leaders with some of the skills, resilience and confidence that they need to rise to the challenges ahead. Essentially, the programme will build skills and leadership behaviours in the sector and ensure that lived experience leaders are better able to support and manage themselves, their people, organisations, and communities.

The leadership landscape of the Criminal Justice System is varied and diverse covering the voluntary, charity, public and private sectors – also spanning the intersection of multiple and complex injustices and disadvantage including homelessness; recovery and addiction; mental health; gender, racial injustice and/or economic injustice and poverty.

As part of that landscape there is a vibrant and growing community of Lived Experience Leaders (LEx leaders). People with direct, first-hand experience of the Criminal Justice System who are activating their lived experiences, in combination with their learned and practice experiences, to improve the lives of the communities they share experiences with. However, often LEx leaders have little, if any, support to develop their leadership skills in a strained and overstretched sector.


"This programme creates the space to meet all these ambitions." Paula Harriot
As a senior Lived experience leader in the criminal justice sector I see every day the undeniable contribution that those with lived experience make. I also witness the challenges we face as we seek to redefine the challenges and offer solutions; often reduced to labels that keep us within a ‘service user’ model, anonymous participants in research or depicted as too passionate or partisan.

Leadership, collaboration, and collective action are critical components of the change we seek. This programme creates the space to meet all these ambitions, building leadership, bringing people together and building the foundations of collective vision and action. I am delighted to be part of this initiative and salute the efforts of our allies at the Centre for Knowledge Equity and their partners Clore Social in supporting us to bring this about.

Tags:  challenges  conviction  criminal justice  diversity  programme  systems 

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The importance of diverse and inclusive leadership

Posted By Clore Social Leadership, 17 December 2019
Updated: 23 October 2020

When Alison spoke of her experience of child sexual abuse, the atmosphere in the room changed. Not only did people sit up and listen, but I think people felt more comfortable, knowing this was a safe space in which we could be honest and vulnerable. This is the kind of example a leader can set, the kind of environment they can create.

As a young woman of colour who’s just joined the charity sector as an intern, I can’t begin to explain what it meant to hear Alison Lowe, a CEO who is a black woman, speaking of her journey so honestly. My transition into the third sector straight out of university has been at times uncertain. So to see someone much further ahead in their journey, who I could actually relate to, was comforting to say the least.

In October I went to Hull for a Clore Social chapter meeting. Going in I didn’t really know what to expect, I knew I’d be meeting Clore Social fellows and alumni. I also knew there was going to be a guest speaker, but truthfully, I didn’t expect the talk to have much of an impact on me, or how I think of leadership.

So imagine my surprise when Alison started talking about being one of the few black people on her estate growing up, and the racism she faced. I suddenly felt strangely (but maybe not surprisingly) anxious. Anxious because I thought, will people take her less seriously now? Will this (largely white) audience think she’s playing the “race card”?

I could tell people appreciated how frankly she spoke of her experience. They asked a lot of insightful questions afterwards, mainly about how to encourage people of colour and other minority groups to apply for jobs at their charities. To be honest, this surprised me because it feels like race is still the elephant in a very white room.

"But Alison made people feel comfortable discussing race, maybe when they normally wouldn’t be."

But Alison made people feel comfortable discussing race, maybe when they normally wouldn’t be.

Diverse and inclusive leadership is important. I think part of being a leader means people look to you for direction and will follow by example. This was clear to me when I saw the shift in the dynamic of the room first when Alison spoke about child sexual abuse, and again when she brought up racism. People took this as a cue to speak more openly and allow themselves to be vulnerable.

In hearing Alison speak, I saw her practising so many things I’ve realised an inclusive leader should be doing. In her honest dialogue, she gave others a space to feel safe speaking openly.

"The road to diversity and inclusion is paved with uncomfortable conversations."

The road to diversity and inclusion is paved with uncomfortable conversations. But when directed by a leader who creates an environment to accommodate these growing pains, like Alison did, real change can take place.

It’s possible that efforts to increase diversity in the charity sector will seem tokenistic if they aren’t accompanied by inclusive leadership. At one point Alison mentioned wondering if her workplace would be safe for her own children, who are both LGBT+. This for me is one of the most important things leaders need to be considering in their workplaces.

"There’s no point congratulating ourselves on how diverse we are, if we aren’t supporting those who provide the diversity in our workplace."


There’s no point congratulating ourselves on how diverse we are, if we aren’t actively supporting those people who provide the diversity in our workplace.

I know before starting my role I was terrified of what seemed like the great unknown, and I’m sure I’m not the only one. But two months in I’m less afraid and more determined to keep pushing for the change needed to make the third sector a less scary and more inclusive place.

Blog by Isha Negi, Engagement Intern at Clore Social Leadership

Tags:  change  collaboration  community  courage  culture  diversity  future  skills  storytelling  value 

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The power of a place-based approach to leadership

Posted By Clore Social Leadership, 04 July 2019
Updated: 23 October 2020

Carrie Cuno, Clore Social Leadership’s Development Manager, on how investing in a place-based approach to leadership could reinvigorate communities across the UK.

As the world becomes ever more globalised and interdependent, government responses to the rapidly changing economic, social, and environmental conditions arguably are failing the majority of constituents, especially here in the UK. A common response is to call for ‘stronger’ leadership, but with little understanding of what that looks like, or of the abilities needed to drive social change. There is an urgent need to rethink conventional notions of leadership, and one answer could be a community - or place-based approach to leadership that allows for more inclusive forms of governance and social activism.

Community leadership can be based on common place, purpose or experience, and is increasingly recognised as a driver of social change. It operates within the boundaries of the group it serves, representing an interactive, reciprocal form of leadership rather than a fixed hierarchy. And place-based leadership welcomes and supports people from all different backgrounds to build change together, creating vital networks that can then provide opportunities for collaborative working, creative thinking, and peer support - all of which are crucial to building a dynamic and thriving society.

Because communities are based on shared experiences and connections, this kind of leadership is less hierarchical than its traditional, top-down counterpart. Community leaders operate everywhere in society, from a housing estate playground to the VCSE sector to the local authority; so, crucially, place-based leadership must be multi-level rather than restricted to those in positions of authority. This approach allows leaders to disrupt traditional power structures, creating space for new and innovative ways of thinking.

"Place-based leadership must be multi-level rather than restricted to those in positions of authority."

So how do we support community leaders? We build inclusive spaces where people can focus on personal development and relationship-forming--vital skills that will help them understand and participate in decision-making processes. We invest in leadership development programmes that cater to all community members instead of restricting leadership to those at executive or managerial levels. Most importantly, we challenge traditional notions of leadership, framing it in such a way as to provide social legitimation to community leaders who drive change rather than safeguard the status quo.

This was the approach taken with Clore Social Leadership’s place-based leadership development programme that ran across Hull and East Yorkshire last year. HEY100 offered leadership development and training to more than 100 social leaders at different levels across the community. The programme worked across traditional silos and brought together leaders from charities, social enterprises, community businesses and arts/cultural organisations. The interim findings recently released show that a place-based programme can build a sense of purpose across a city or region, galvanizing leaders around shared goals.

Making a commitment to develop leadership capacity and capability across communities can have an impact far wider than local social sectors. An active and engaged citizenry is key to holding our local, regional, and national governments accountable and ensuring officials act in the best interests of our communities. Underpinning all of Clore Social’s work is the belief that leadership is a set of skills and behaviours that anyone can develop. Redefining it as such drastically lowers the barrier to civic participation, amplifying the voices of community members whilst increasing the government’s receptivity to hearing those voices.

"An active and engaged citizenry is key to holding our local, regional, and national governments accountable..."

Leadership, and especially community leadership, is not a static concept; but mutual trust, shared vision, and collaborative planning are critical. Only by empowering all our leaders, strengthening the relationships that underpin a place, and making space for the personal growth that allows those relationships to flourish can we ensure that our towns and cities are able to face the challenges of the 21st century and beyond.


Tags:  authority  challenges  change  collaboration  community  diversity  placebased  skills  socialsector 

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The elephant in the room: Exclusiveness in our sector

Posted By Clore Social Leadership, 12 August 2016
Updated: 07 December 2020
Today is World Elephant Day, so I’m taking the opportunity to talk about the elephant in the room - the exclusiveness in our sector.

It’s almost two years since an analysis of the top 50 fundraising charities revealed that 88% of Chief Executives were white, and 70% male. In senior management roles 94% were white, and 56% male. This is a sharp contrast to the society that we all live in and yet not much seems to have changed. So, why all the white guys?

As part of my Clore Social Leadership journey, I am currently working with  in Washington D.C. I’ll be here for six weeks and as I’m learning so much here, I explored with the organisation what I might feasibly do for them in such a short time. What are their priorities? I was delighted to hear the response of: ‘We’d like to be an even more welcoming and inclusive organisation’. Given my passion for leaders making decisions with, and not for the communities that we serve, I’m excited to see what I can do.

In exploring this important issue, I can’t ignore a social and political context to discussing diversity in our world today. Racial tensions in the U.S. are high as a result of disproportionate shootings of African American men killed by the police. Recent shootings of police officers have been called ‘revenge attacks’, and organisations such as  are accused of race-baiting. Worldwide, we are hearing increased political rhetoric that risks inciting or spreading fear and can contribute to a feeling of different=DANGEROUS. I’m fortunate in Defender’s that the organisation understands the power of diversity, and have identified increasing diversity as a priority, so I don’t need to have the conversation here. But we absolutely need to be having the conversation in our sector.

In this context I ask myself, how do we have a conversation about diversity and inclusion that can create the change without making the white men feel excluded, or even threatened? (Then there’s a whole internal dialogue that argues ‘who cares if they’re threatened, they need to get over it’, but I’m not sure if that will affect the change we need).

Maybe we could start by making ‘diversity’ more inclusive?

Often our sector can see diversity as an HR issue, or we create tick-boxes to monitor how we’re doing. More progressive thinking recognises that diversity goes beyond race, gender, religion, age etc. It recongnises that I’m diverse in the speed in which I learn, as well my sexual identity. Diversity goes beyond the visible. As a sector, we should lead the way in celebrating all diversity. As a priority this must include recognising individual differences that cause disadvantage, such as the people’s race or religion, and making real and determined efforts to mitigate the impact of those differences in our employment practices.

I know that we need the best minds to solve the big challenges that face our sector today, and the more diverse those minds the better. I know that a diverse workforce can help to redress our unconscious bias, and give us the best chance to connect with and understand the communities that we serve. I strive to create an inclusive environment but I look at the teams that I’ve been responsible for recruiting and I know that we don’t represent Scotland’s vibrancy, and diversity. The question I really need to be asking myself is ‘why?’, and I invite you to do the same.

Tags:  chairs  challenges  change  charitysector  culture  diversity  inclusion 

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