This website uses cookies to store information on your computer. Some of these cookies are used for visitor analysis, others are essential to making our site function properly and improve the user experience. By using this site, you consent to the placement of these cookies. Click Accept to consent and dismiss this message or Deny to leave this website. Read our Privacy Statement for more.
Opinion
Blog Home All Blogs

Nick Wilkie’s reflections on social leadership

Posted By Clore Social Leadership, 20 March 2020
Updated: 04 December 2020

“No leader knows where their influence ends - the effect of your leadership is incalculably diffusive. It travels further and influences more than you can possibly imagine.”

Speaking at our Emerging Leader Programme celebration event on 12 March, Nick Wilkie, former NCT CEO, says that“no leader knows where their influence ends - the effect of your leadership is incalculably diffusive. It travels further and influences more than you can possibly imagine.” Looking at the socioeconomic context of the social sector, at the concept of leadership as an individual act, and at a picture of a beaver next to a dam, Nick thinks out loud about what it can be to lead in the social sector now. We’re delighted to have translated Nick’s reflections into a blog and hope you will enjoy reading it.

I’ve had the privilege of leading in a number of different organisations and whenever I am asked to discuss leadership, I am tempted to say nothing more than what two very different individuals from very different backgrounds, both of whom I respect greatly, said to me at different times.

The first is a woman called Laura McArthur who was in the People team at a charity where I worked, who once said to me: ‘If I ever write a book, it will be one page and will say: listen to what people say and what they don’t say; pay attention to the small stuff; treat everyone like a human being; do all of that all the time, never forget.’

The second is a man called Field Marshall, the Lord Guthrie, who was President of London Youth when I was chief executive. He had spent a lifetime in the military, ending up as Chief of the Defence Staff, having earlier commanded the Welsh Guards and SAS. He looked at me at a point at which I was rambling on and not perhaps thinking clearly, and said with both precision and kindness: “You just have to find great people, and love them a lot. I mean really love them.”

"You just have to find great people, and love them a lot. I mean really love them." Charles Guthrie


And I am often tempted as I am now to share these two perspectives and stop there, because I really do think that fundamentally there is nothing else to say. But I never do, because there is much to say about leadership. In fact, once you start thinking about what you might reflect on the challenge is what to cut, there is an almost infinite range of subjects we could cover.

First, whilst I don’t think we should define civil society by its relationship to the state, I do think that if the government can direct investment to an unparalleled degree and make laws, then if we get up every morning aiming to change the world, we do need to think carefully about our relationship with the state. And it’s a tricky one right now, I think. In the nineties and noughties, in a time of economic plenty and a sympathetic government with big majorities, a fairly typical theory of change for many charities was: grow through public service delivery and deliver these services better than the state; and use rational argumentation and insider tracks (through good relationships with civil servants and junior ministers) to effect policy change.

Now both these flushes feel busted - austerity doesn’t feel like it’s over, few charities are growing, and many are at the end of a decade of grinding budget rounds. Meanwhile Brexit has, of course, eclipsed social policy and, looking beyond Brexit (however it is ‘done’), neither a populist right nor statist left seem terribly interested in our sector.

Second, our sector feels to me quite inward looking at the moment. For understandable reasons, we’re beset with institutional pre-occupations, concerns about safeguarding, workplace culture, senior salaries, fundraising practice - many, especially more established charities, contending with massive technical debt, historic wrongs, pension deficits. It’s emphatically not a criticism to observe that most leaders are spending most of their time looking into their organisations. But it is a real challenge right now, and one we all need to meet, to find the space and energy and creativity, to look up and look out, to connect and keep connecting with people and ideas well beyond our immediate orbit.

"It’s emphatically not a criticism to observe that most leaders are spending most of their time looking into their organisations."

And third, of course, you are being asked to look up and lead in a time of pervasive mistrust in leaders (and perhaps even in the very idea of leadership). So I think leadership is hard and I think it is particularly hard in civil society right now. Of course that could be taken simply to depress you, I don’t mean it to at all. Quite the opposite in fact, because at a time of complexity, your leadership is going to count more than ever. I don’t think that the grand challenges and great opportunities of this ‘now-not-so-new’ century can be met by state or market without society in its organised form playing the pivotal part. And so if I look out and see storm clouds, I also think there really is always a golden sky at the end of the storm. I look out and see too much love and conviction and brilliance in our sector to be anything other than hopeful.

 



The second thing I wanted to address is something about this cartoon, because I think it contains an awful lot - or more specifically, three interrelated ideas about leadership. Namely that:

Leadership is a fundamentally collective and communal act. It isn’t about autonomous individuals.

An awful lot of good leadership isn’t about what is immediately visible, nor about the big and the heroic final act, but rather centred upon the quiet and the daily and all the ground-work that goes into building great things.

That no leader knows where their influence ends - the effect of your leadership is incalculably diffusive. It travels further and influences more than you can possibly imagine.

We are used, I think, to framing leadership as the work of individuals. Our narratives are cast by reference to individual leaders. Yet I wonder if we can be too ready to keep our conception of leadership as an individual act. We hear a lot about authentic leadership just now, which I absolutely think is a good thing. Yet I also wonder whether inadvertently the grail of authenticity, coupled with the call for leaders to show some personal vulnerability, and our desire to know our leaders on more human terms, can lead us to focus too much on individual personalities at the expense of exploring the collective ideas and endeavours of leadership. Indeed, I was asked to share something of my story. On Clore Social’s Emerging Leader Programme, you have done much work these past six months on your self-awareness and develop your personal learning journey, all the while, I hope, encouraged to practice self-care.

None of this is bad, please don’t misunderstand me. We all need to work from the inside out. And authenticity, self-awareness, self-care are all good things. It’s just that I think great leadership also pays homage to some older-fashioned ideas too - ideas of service and duty and selflessness, that perhaps we hear and read less about.

Because the collective is in some ways counter cultural and here I am very grateful to the ideas of a brilliant coach and thinker with whom I have had the privilege of working, called Douglas Board (@BoardWryter). Douglas notes, and I quote, that from the moment we step into our first places of learning, we are asked to write down and call out our own names. We get report cards telling us what we have accomplished on our own. Later when we submit longer pieces of writing, we have to sign our solemn promise that this is all my own work. This is absurd. Nothing is all our own work – how can it possibly be? We are inextricably linked - all part of a shared space and culture and it is in this reality that we lead.

"From the moment we step into our first places of learning, we are asked to write down and call out our own names." Douglas Board


We need to move from the idea that leadership springs simply from individual brilliance. As Douglas Board suggests, we would do well to move from Descartes’s ‘I think therefore I am’ to the South African idea of Ubuntu - ‘I am because you are’, as both a more honest, and a richer starting point. Because the great paradox of leadership of course is that it is both everything and nothing about us.

From this flows the thought that a lot of great leadership is found in continual attention to what we might think of as the small stuff, not even perhaps in leadership so much as good management. Of course, strategy, insight, judgement and personifying the brand - what we might think of as the analytical and externalising skillsets - matter enormously. Yet if leadership is at root about helping other people be the best they can be, we need to pay continual attention to another set of worker-bee traits: to the structures we build and habitual behaviours we exhibit.

Does everyone in your organisation, department or team have regular one-to-ones that focus on feelings and learning and happiness as much as on delivering and being accountable? Do team meetings start on time, do they and have a rich and varied agenda, are actions written up and shared promptly? Are budgets devolved as far as they possibly can be? Are your planning processes set up so that everyone plays their part in thinking about tomorrow? Do you say goodbye at the end of every day?

I wonder if we can all be guilty at times of being leadership snobs, looking to leadership and strategy over the heads of operations and management. Indeed, when we get promoted it’s often framed as moving beyond operations, yet the longer I spend in work, the more I think it’s in the day-to-day and the prosaic, in the long littleness of organisational life, in the consistent application of care, that great leaders make things tick and people want to come into work.

This leads to the last part of my ramblings on this cartoon, which is that our actions and our ideas and our actions as leaders reach far beyond us. Like Mrs Beaver here, what we think and do, how we behave and relate, has enormous consequences for those around us.

We are all near-obsessed about contagion right now. Nothing transmits more than leadership, for good or ill, energy is infectious and the effect of your being as a leader is incalculably diffusive.

It really matters.

"Nothing transmits more than leadership, for good or ill energy is infectious."

--

Nick Wilkie has been Chief Executive of the National Childbirth Trust and London Youth, Director of UK Programmes at Save the Children and head of sustainable funding at NCVO. He has also served on the boards of a number of charitable and public institutions, and as a policy advisor to Cabinet Office and HM Treasury. Now his time is spent mainly with his three young children, whilst supporting a small number of charities as a trustee and as an associate at the Centre for Charity Effectiveness at Cass Business School.

Tags:  casestudy  challenges  charitysector  community  event  future  governance  politics  speech  trust 

PermalinkComments (0)
 

Leading the Movement: Fiona Mactaggart plenary speech

Posted By Clore Social Leadership, 06 March 2019
Updated: 23 October 2020
Earlier this year, in collaboration with The Social Change Agency, we hosted Leading the Movement: Women, Power, Change, our women's conference designed to bring together senior and emerging feminist leaders, new allies, and leading figures in the women’s movement.

The day saw a great range of inspirational speakers and participants come together to develop movement-building skills and a common vision for the future of the feminist movement. The tone of the day was set by Fiona MacTaggart, Chair of Fawcett Society, Agenda, and former Labour MP for Slough, who opened the conference with a plenary speech focused on how we can use the lessons from past feminist movements to drive the present movement forward.

"Women’s movements have always had to be brave because they consistently challenge the status quo." 

The speech provided an engaging account of the past feminist movements, addressing some pressing and relevant questions: What can contemporary feminist leaders learn from the challenges and accomplishments of the past women’s movement? What are the issues we are facing today? And what should leaders do to ensure we’re comprehensively and effectively challenging inequality?

To capture the insightful remarks, we have transcribed the speech into a pamphlet which can be downloaded below.

Tags:  change  culture  event  fellow  future  speech 

PermalinkComments (0)
 

Leaders Now event with Toby Young

Posted By Clore Social Leadership, 12 April 2017
Updated: 07 December 2020
It’s not every morning you get to facilitate a conversation with someone who sparks a marmite reaction across the social sector, so when Shaks Ghosh, CEO of Clore Social Leadership asked me to facilitate a breakfast leadership conversation with Toby Young, I jumped at the chance.

The Leaders Now events series is run in partnership by Clore Social Leadership and the House of St Barnabas. It brings together great speakers and leaders from the social sector to inspire, encourage debate and new thinking, and to provide an opportunity to network and meet other leaders.

April’s session featured a conversation with Toby Young, the journalist activist and reluctant leader of the free schools movement. However, he is so much more than that; an accomplished social commentator, journalist at the Spectator, former CEO of the West London Free School Trust, Brexiteer, published author, food judge, cyclist, father of four, keen QPR supporter, and the man most likely to polarise debate about education, freedom of choice, self-determination and the class system.

The night before the conversation, Radio 4 broadcasted Toby’s most recent programme, The Rise and Fall of the Meritocracy, where Toby asked whether his father, Michael Young’s dark prophesy is correct, if your genes determine your future, and whether the Brexit and Trump votes signal the death knell for the popular political vision of a modern meritocracy.

Suffice to say, as a former Director at the Young Foundation, the programme sparked a heated debate (aka row) in my household and I confess I carried this apprehension into the House of St Barnabas. With 40 people in the room from a variety of sectors including education, local government, heritage and more, Toby led us through in what I might call his reluctant leadership journey; from the denizens of NYC to having 150 people standing in his living room wanting to set up a school.

Obviously what goes on on tour, stays on tour but I do have permission to share Toby’s 9 tips for leadership which I surmised from his talk:

  1. Admit when you are wrong
  2. Look confident while doing it
  3. Remain steadfast in purpose as it will steer your course
  4. Build a thick skin
  5. Having a strong moral purpose will help you get the best of people
  6. Being engaged in a common venture with like minded people gives meaning to life in a way money and status does not
  7. Co-opt the tools that work regardless of where the come from.
  8. Sometimes being belligerent in bunker needs to happen to get you through tough times but don’t stay there too long
  9. Collaborative decision making is miles better than individual decision making


When I read them back to him, Toby said, ‘when I hear them like that, it’s bleedin’ obvious really - I don’t know why it’s taken me so long to realise them.’

For me, Toby reflected a style of leadership I often see in movements - activists that have started with a passionate belief around fixing a perceived injustice who have realised that to go far, it helps to go with others. No one ever said that social change was a quick fix and Toby Young I think, would be the first to admit that.


Share your views below, or join the conversation on Twitter.

Esther Foreman is the CEO of the The Social Change Agency, connect with her on Twitter.

Tags:  casestudy  change  charitysector  event  future  publicspeaking  speech  tips 

PermalinkComments (0)
 

Public speaking: How do you measure up?

Posted By Clore Social Leadership, 20 June 2016
Updated: 07 December 2020
"Are you a brilliant public speaker?" 

As chief officers of voluntary organisations there is increasing pressure on us all to be ‘great communicators’, so it’s a pretty loaded question.

I need to state straight away that I do not pretend to be a brilliant public speaker … but I am improving. I have been director of Barnardo’s Scotland for 9 years now and speeches go with the job. However, my early efforts were truly awful so from my own grim experience I am happy to offer my scale of public speaking:

Level 1: Read speech from prepared notes; success is reaching the end without being sick on stage.

Level 2: Look up occasionally from prepared notes; success is reaching the end with some of the audience still awake.

Level 3: Present a speech from notes with occasional ad libs; success is a polite round of applause at the end.

Level 4: Deliver a speech using only a prompt sheet; success is eye contact with the audience and questions at the end.

Level 5: Perform centre stage with no notes: success is energy and excitement, your own and your audience.

So, if you can do Level 5 are you a brilliant speaker? Not necessarily. You can be oozing self-confidence and have fun delivering what you think is the most moving and insightful speech since Nelson Mandela but the judgement of your brilliance rests with the audience.

So what is it that an audience wants from a speech? Well, in my view it’s a combination of three things: expertise, passion and gravitas. The balance between the three will shift on each occasion but as charity chiefs we have to demonstrate some degree of each.

The chief officer will rarely be the most expert on a subject and frontline workers are often the most passionate but the thing we should bring to a speech is gravitas – if the boss is talking about something then it must be important!

If we consider expertise, passion and gravitas as points on a triangle then as individuals we will each have a ‘comfort zone’ within the triangle in which we like to operate. As my public speaking has improved my comfort zone has expanded – I can appear to be expert, do a bit of passion and lay on the gravitas when needed.

But even if you are a confident speaker and tailor your speech to the audience, you won’t impress everyone. Because the problem is that an audience is made up of individual people all of whom receive communications differently. Some people like facts and figures, some people like visuals and some just want passion. One person’s inspiring speaker is another person’s show off!

This isn’t all an elaborate argument to say that Level 1 presentation skills are acceptable but it does mean that that you can answer the question “Are you a brilliant public speaker?” with a confident ‘no’ – because there is no such thing.

You can tweet Martin on @CreweMartin.

Would you like to contribute a blog to Leaders Now? Please email your ideas to info@cloresocialleadership.org.uk.

Tags:  confidence  culture  publicspeaking  skills  speech  storytelling 

PermalinkComments (0)