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Posted By Clore Social Leadership,
25 July 2017
Updated: 07 December 2020
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Colin Falconer is Director of an innovation consultancy.
Asset-based philosophy has an Aristotle-like emphasis on the ‘what’ we should develop in order to build a ‘good life’. I believe doing more than react to or prevent disadvantage is something that can help invigorate our social leadership.
‘Asset-based’ means embracing capability and shifting the focus from what is lacking to what is working – from Strengths-based Practice and Asset-Based Community Development, to Appreciative Inquiry, the Sustainable Livelihoods Framework and Advantaged Thinking. These approaches range from working with an individual’s strengths, to mobilising resources within a community, to maximising opportunities for systemic change. What unites them as ‘asset-based’ is a belief in relational solutions and a passion for looking beyond meeting problems towards nurturing possibilities.
I help organisations apply asset-based innovations, including providing advice for ’s Youth Fund. Since asset-based theory is not about one-size-fits-all, I have worked with Paul Hamlyn Foundation to introduce a glossary of ‘where’ different asset-based approaches are likely to thrive. These translate into ‘assetspots’ that highlight the of what and how organisations deliver, alongside the influence organisations apply to wider policies and perceptions. Exploring them, four leadership challenges emerge.
The first challenge is in growing ‘identity-positive’ organisations. In particular, this refers to what and how vision and values that invest in enabling good, and how they are communicated. It means more, however, than articulating an inspirational vision for social transformation. Leadership must also define and share the ethos by which transformation actually happens. Who you are, and what you say, increasingly matters.
The second challenge is being open to work ‘with-people’. This means empathetic leadership, sensitive to how far the people an organisation supports are involved across governance, decision making and service design, as well as in delivery. People-powered organisations must have leaders who trust people as citizens of change – not just clients or customers. Openness requires an equalising relationship.
The third challenge is in the operational and strategic ‘know-how’ to optimise the various processes and programmes that nurture assets. In other words, leaders who understand the significance of building purposeful culture and technology, from staff performance systems to project logic models. Organisations that continue to ‘cope’ with management and delivery styles that do not flourish skills and resources will struggle to sustain asset-based endeavours longer term.
The fourth challenge is in determining what impact means. It can never be enough to capture outputs and outcomes required by contracts, if they do not match the mission we believe in or the complex narrative of people’s lived experience. Equally, we cannot be satisfied to evidence what we do just to attract more funding, if we do not also learn from what happens in order to evolve our offer. Treasuring thoughtful measurement and practical insight defines our capacity for progress.
Exploring these challenges through the Clore Social Leaders’ Capabilities Framework, the ‘generous collaborator’ stands out to me as an underrated capability to recognise assets in each other and to harness them collectively. When it comes to good social change, we best lead assets together.
Please share you comments below, or join the conversation on Twitter.

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Posted By Clore Social Leadership,
28 June 2017
Updated: 07 December 2020
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Vyla L. Rollins is a member of our Board of Trustees and Executive Director at the London Business School's Leadership Institute.
Many individuals, myself included, are still processing the events emerging from Grenfell Tower on 14th June, which has been reported as the deadliest fire in Britain for more than a century. Given the uncertainty already created by other political and terrorist events in the past six months, the Grenfell Tower fire has added to the sorrow, loss and feeling of ambiguity already sinking into the heart and souls of many in the UK, and beyond.
I can remember waking up to Radio 4 at 6am on the morning of the 14th to early reports of a fire in a tower block in North Kensington. As I lay in bed for the next hour and a half, the rolling news reports were stark, fuelled by BBC eyewitness accounts of what was unfolding. Then, over the next 83 hours, stories of the aftermath of the blaze started to emerge. However, in the dark timbre of those reports (amongst which were many accusations and questioning of the paucity of government and local council response) there was one word that resounded for me like a drumbeat. This word, I sense, also helped comfort and give hope to those impacted by the fire at a time of deep despair and loss. The word was ‘volunteers’.
‘Volunteers from the local community.’
‘Volunteers from the Red Cross.’
‘Volunteers from Shelter.’
‘Volunteers from the music, entertainment and sport industries.’
‘Volunteers from the educational sector.’
‘Volunteers from the far reaches of Britain.’
And volunteers from other organisations that many had never heard of. They came forward. And they served. In any way that they could. Shifting. Sorting. Packing. Coordinating. Facilitating. Listening. Comforting. Embracing.
One of my mentors, Ron Heifetz, a professor at Harvard’s Kennedy School, describes leadership as, ‘taking responsibility for hard problems beyond having formal or informal authority.’ He goes on to state that leadership is a process of understanding, exchanging information, working together-and that learning is required as part of that process. He also states it is not an easy or glamorous process. It is adaptive; it requires listening, watching and sensing and using the information gained from those activities to inform action. I strongly agree with him and, with this belief, am charged to point out that if you think about it, we were all witnesses to what real leadership looks like on the 14th June, and in the days that followed.
Not necessarily in actions made by those in positions of formal authority (offers of cash into bank accounts, helping to facilitate re-housing, etc.) although I cannot discount these as being helpful. But by the responses of the many volunteers – helping those impacted by this tragedy to claim their cash because many don’t have bank accounts; calming others troubled by being offered housing 200 miles away when their livelihoods and educational institutions for their children are in London; soothing and supporting those still in shock when offered re-housing in another high rise tower too reminiscent of the one that came so close to claiming their lives on the morning of the 14th June.
A cacophony of news stories of grassroots leadership exhibited by volunteers continues to emerge and find their space in the 27/7 news cycle. Many stories linked to individuals who are not in positions of formal authority. Leaders like a woman named Mercy. Mercy, who lives near the Tower, learned that two of her friends died in the fire and yet she still came to help. She said: ‘This is what they would want me to do, be out in the community. I don't want to take the day off, this is where I belong.’ I ask, is that not a mark of true leadership?
It is individuals like Mercy, who possess the spirit and will to serve, that I feel deserves our support and attention. And if other individuals possessing a spirit and will to serve also have the aspiration to equip themselves more formally, to bolster the impact and effectiveness their efforts can have within the community and organisations, then we should be ready to help. Ready to help them become the most effective leaders they can be. I, like my colleagues at Clore Social Leadership, am passionate about supporting and investing in sourcing, creating and delivering leadership development interventions for people in the voluntary and not-for-profit sectors. And the events at Grenfell Tower are one reason why.
I believe social sector leaders are the ones we’ll more than likely need and will increasingly look to in the future, to lead us through some of the most difficult and unprecedented social, community and organisational challenges of the 21st Century. So why wouldn’t you support efforts to develop leaders in the voluntary and not-for-profit sector, in any way that you can?
Please share your views and comments below, or you can join the conversation with Vyla on Twitter.

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Posted By Clore Social Leadership,
27 June 2017
Updated: 07 December 2020
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David Green is director of Green Pepper Consulting, a social enterprise working with the third sector.
In the corporate world, ethics and success are not always synonymous. If they were, then we wouldn’t have activists such as Naomi Klein, or organisations like Greenpeace. But it isn’t just big oil or multinational mining companies that should be concerned with ethics.
Indeed, I recall the furore in 2013 when Comic Relief were found, at the time, to be investing in the likes of tobacco and armaments.
The fact remains that with a constant pressure to deliver, it can be tempting to push ethics aside. The outcome, it seems, then becomes more important than the means.
But does this actually matter if the result is the same?
The only ethical response, surely, is “yes it does”. It matters because no organisation operates outside of society. Indeed, for the voluntary and community sector (VCS), creating a better society is very much central to the role. So accounting for how you do this is important; and the reasons why should be clear:
- Greater public trust and confidence
- Credibility with local communities and the sector
- Better governance
- Inspiring loyalty, motivation, and the engagement of staff and volunteers
- More attractive to funders, donors and social partners
Of course the vast majority of VCS organisations spend their money with care; and e. But a wise VCS leader will want to embed ethics into the organisation’s culture at every level, from trustees, staff and volunteers, to its relations with beneficiaries, funders and other stakeholders.
This means not only putting the organisation’s values and mission centre stage, but also incorporating ethics into the leader’s own role.
A good place to start is with effective communications, consulting with staff and volunteers, engaging in external networks, and taking time to explain the organisation’s message, both internally and externally.
It also means adopting good and effective systems. Ethics should be embedded into recruitment, relationships, and practices. Creating an inclusive climate for staff, volunteers and beneficiaries to thrive, to speak up, and to develop will not only build trust and reinforce the organisation’s values, but help ensure sustainability in the longer term.
The leader’s personal behaviour must also reflect the organisation’s ethical values. Shouting and bullying, setting unrealistic targets, keeping people in the dark – none of these are compatible with ethical leadership. Instead empathy, honesty and respect should prevail.
Underpinning all of this should be basic principles of trust, honesty and integrity. As such, a commitment to model individual behaviour on the Nolan principles on standards in public life seems appropriate.
Clearly none of this is new, or particularly difficult to achieve. But it can be forgotten. So leaders should remind themselves, particularly when tough times need bold decisions, that how they get results is just as important to everyone involved, as the results themselves.
Please share your comments about this blog below, or you can join the conversation with David on Twitter.

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Posted By Clore Social Leadership,
12 April 2017
Updated: 07 December 2020
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In the last blog, Born leaders – you need to regress to progress, I explored the quality of curiosity and how we could benefit from learning to value this quality as we face increased leadership challenges in our sector. Now, I'd like to think about another child-like quality: courage.
When I was nine years old, my brother and salvaged four large pram wheels from the local tip. I was so excited – after what felt like months of searching we had finally found the only missing elements to our home-made go kart.
We fixed the axles to the old wooden door, secured an old blue rope as a steering device to the front axle and headed for the hill. The hill was notorious, it’s where anybody who was anybody went when it snowed. They took it on with bin lids, dinner trays, rubber rings, and the occasional sledge. But this was the height of the summer holidays, so we were going to set a new standard of bravery by tackling the hill on a homemade go kart. When we got back at school, we'd be heroes! I sat at the top of the hill, gripping the steering rope so tight it was sore. Wearing nothing more than my shell suit to protect me, I gave the nod to my brother to push me over the precipice. My heart was racing so fast, like it knew something that I didn’t…
I’m told that I made it to the bottom; I don’t remember it as well my brother. The last I recall he was shouting at me to use the soles of my plimsolls as brakes. Ah yes, brakes! Perhaps the pram wheels weren’t the only thing missing…
This might not be the most inspiring story to demonstrate my point but thinking back, I can't help but be a bit envious of my own courage. Coming on for thirty years later I wouldn’t dream of returning to the hill with a homemade Go Kart. I have learned to be cautious, to assess risk and make informed decisions based on the information that’s available to me.
Have I become too cautious? Does this same risk assessment prevent me from being brave, from speaking my truth in situations where I may be a lone voice, and from making unpopular decisions even though I know with confidence that they’re the right decision for the organisation?
In trying to find an example of where I have demonstrated courage recently, I asked some of my colleagues for examples of where I have led with courage. This feedback revealed the big differences that I have effected as a result of being willing to take appropriate risks, to challenge the status quo, and to make tough decisions. The feedback also revealed that courage manifests in small moments, like in being more open and vulnerable with my colleagues.
As our sector faces increasing challenges, both in number and complexity, it’s vital that we lead with the courage of our childhood, and true to our authentic selves.
In the next blog I’ll explore the quality of authenticity and how being true to our real self can enable us to be more courageous.
This blog was developed as part of Mark's 2016 Clore Social Fellowship Programme and originally published on Third Force News as part of a blog series.
Mark Kelvin is programme director at the Health and Social Care Alliance Scotland and a 2016 Clore Social Fellow.

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Posted By Clore Social Leadership,
12 April 2017
Updated: 07 December 2020
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It’s not every morning you get to facilitate a conversation with someone who sparks a marmite reaction across the social sector, so when Shaks Ghosh, CEO of Clore Social Leadership asked me to facilitate a breakfast leadership conversation with Toby Young, I jumped at the chance.
The Leaders Now events series is run in partnership by Clore Social Leadership and the House of St Barnabas. It brings together great speakers and leaders from the social sector to inspire, encourage debate and new thinking, and to provide an opportunity to network and meet other leaders.
April’s session featured a conversation with Toby Young, the journalist activist and reluctant leader of the free schools movement. However, he is so much more than that; an accomplished social commentator, journalist at the Spectator, former CEO of the West London Free School Trust, Brexiteer, published author, food judge, cyclist, father of four, keen QPR supporter, and the man most likely to polarise debate about education, freedom of choice, self-determination and the class system.
The night before the conversation, Radio 4 broadcasted Toby’s most recent programme, The Rise and Fall of the Meritocracy, where Toby asked whether his father, Michael Young’s dark prophesy is correct, if your genes determine your future, and whether the Brexit and Trump votes signal the death knell for the popular political vision of a modern meritocracy.
Suffice to say, as a former Director at the Young Foundation, the programme sparked a heated debate (aka row) in my household and I confess I carried this apprehension into the House of St Barnabas. With 40 people in the room from a variety of sectors including education, local government, heritage and more, Toby led us through in what I might call his reluctant leadership journey; from the denizens of NYC to having 150 people standing in his living room wanting to set up a school.
Obviously what goes on on tour, stays on tour but I do have permission to share Toby’s 9 tips for leadership which I surmised from his talk:
- Admit when you are wrong
- Look confident while doing it
- Remain steadfast in purpose as it will steer your course
- Build a thick skin
- Having a strong moral purpose will help you get the best of people
- Being engaged in a common venture with like minded people gives meaning to life in a way money and status does not
- Co-opt the tools that work regardless of where the come from.
- Sometimes being belligerent in bunker needs to happen to get you through tough times but don’t stay there too long
- Collaborative decision making is miles better than individual decision making
When I read them back to him, Toby said, ‘when I hear them like that, it’s bleedin’ obvious really - I don’t know why it’s taken me so long to realise them.’
For me, Toby reflected a style of leadership I often see in movements - activists that have started with a passionate belief around fixing a perceived injustice who have realised that to go far, it helps to go with others. No one ever said that social change was a quick fix and Toby Young I think, would be the first to admit that.
Share your views below, or join the conversation on Twitter.
Esther Foreman is the CEO of the The Social Change Agency, connect with her on Twitter.

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