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Leaders Now event with Toby Young

Posted By Clore Social Leadership, 12 April 2017
Updated: 07 December 2020
It’s not every morning you get to facilitate a conversation with someone who sparks a marmite reaction across the social sector, so when Shaks Ghosh, CEO of Clore Social Leadership asked me to facilitate a breakfast leadership conversation with Toby Young, I jumped at the chance.

The Leaders Now events series is run in partnership by Clore Social Leadership and the House of St Barnabas. It brings together great speakers and leaders from the social sector to inspire, encourage debate and new thinking, and to provide an opportunity to network and meet other leaders.

April’s session featured a conversation with Toby Young, the journalist activist and reluctant leader of the free schools movement. However, he is so much more than that; an accomplished social commentator, journalist at the Spectator, former CEO of the West London Free School Trust, Brexiteer, published author, food judge, cyclist, father of four, keen QPR supporter, and the man most likely to polarise debate about education, freedom of choice, self-determination and the class system.

The night before the conversation, Radio 4 broadcasted Toby’s most recent programme, The Rise and Fall of the Meritocracy, where Toby asked whether his father, Michael Young’s dark prophesy is correct, if your genes determine your future, and whether the Brexit and Trump votes signal the death knell for the popular political vision of a modern meritocracy.

Suffice to say, as a former Director at the Young Foundation, the programme sparked a heated debate (aka row) in my household and I confess I carried this apprehension into the House of St Barnabas. With 40 people in the room from a variety of sectors including education, local government, heritage and more, Toby led us through in what I might call his reluctant leadership journey; from the denizens of NYC to having 150 people standing in his living room wanting to set up a school.

Obviously what goes on on tour, stays on tour but I do have permission to share Toby’s 9 tips for leadership which I surmised from his talk:

  1. Admit when you are wrong
  2. Look confident while doing it
  3. Remain steadfast in purpose as it will steer your course
  4. Build a thick skin
  5. Having a strong moral purpose will help you get the best of people
  6. Being engaged in a common venture with like minded people gives meaning to life in a way money and status does not
  7. Co-opt the tools that work regardless of where the come from.
  8. Sometimes being belligerent in bunker needs to happen to get you through tough times but don’t stay there too long
  9. Collaborative decision making is miles better than individual decision making


When I read them back to him, Toby said, ‘when I hear them like that, it’s bleedin’ obvious really - I don’t know why it’s taken me so long to realise them.’

For me, Toby reflected a style of leadership I often see in movements - activists that have started with a passionate belief around fixing a perceived injustice who have realised that to go far, it helps to go with others. No one ever said that social change was a quick fix and Toby Young I think, would be the first to admit that.


Share your views below, or join the conversation on Twitter.

Esther Foreman is the CEO of the The Social Change Agency, connect with her on Twitter.

Tags:  casestudy  change  charitysector  event  future  publicspeaking  speech  tips 

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Time for co-production to be business as usual?

Posted By Clore Social Leadership, 14 February 2017
Updated: 07 December 2020
Despite using the word in the title of my provocation piece, ‘The challenge of co-production when we can’t be trusted to vote for anything’, the first challenge is the word ‘co-production’!

When I talk about co-production many people do not know what it is. Creating any change starts with a conversation, so it is decidedly unhelpful when someone needs to disclose their lack of understanding at the onset of that conversation. The person in the know is immediately in a slightly elevated position. Elevated positions are an unhelpful conversation starter when talking about something which is about equal standings!

True co-production is a way of thinking and working, it is not a standalone technique. For it to work you have to have an organisation that lives and breathes its key values. It will often need transformational leadership. The CEO and leadership team must believe in the moral and operational value of working with customers as equal partners, and must ensure that the values, systems and processes that define the organisation drive the appropriate behaviour.

I share in my piece five key steps to working in this way based on my experience of working as a co-production consultant on these issues in the social sector.

  1. Awareness: Share with all concerned the thinking behind the decision to take a co-production approach to illustrate transparency.
  2. Buy-in: For co-production to work, you need buy-in from all parties.
  3. Expectations: All parties need an understanding of expectations, and knowledge about what they mean in reality - what’s required of them, decision making and so on.
  4. Performance: Everybody needs to have the required skills to deliver. This is where training and guidance might be required.
  5. Feedback: Giving regular feedback is important - all parties must remain informed about the current situation, the objectives, the barriers and the likely outcome.


One of the key values in co-production is mutual respect and equal access to information. The theory is that when customers see the whole picture they will be able to help make better decisions and also understand why their ideas cannot be done (if that is a valid outcome). I argue in my piece that a tickbox exercise to consultation, which has been business as usual, is partly behind some of the votes we saw last year (Brexit, Trump etc).

You can’t expect the public to make reasoned judgements without mutual trust, open information and a genuine sense of equality.

If there is a lesson to be learned from 2016 it is that if you want users or the public to follow, you need to understand where they are at and allow them access to your world. You need to do more than listen and do it from a place of equality. By working collaboratively we will produce something better and something that it is much harder to argue against. Only then can we have confidence in our direction of travel.

Please share your views and comments below about her blog and provocation piece, or you can contact her on Twitter.

Tags:  challenges  collaboration  fellow  respect  tips  value 

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